What are the responsibilities and job description for the Quality Analyst with AI position at Precision Technologies?
- Hands-on experience with Speech-to-Text (STT) and generative voice AI technologies such as Google, SoundHound, ElevenLabs, MirrorFly, and ChatGPT etc
- Skilled in creating test cases, logging defects, and maintaining comprehensive test documentation
- Solid understanding of Agile software development and active participation in scrum ceremonies
- Provide QA input during backlog grooming, sprint planning, daily stand-ups, demos, and retrospectives
- Experience with Smoke, Functional, and Regression testing
- Identify and document test scenarios and conditions; execute test cases across integrated systems
- Proficient in using Jira or similar tools for test management and defect tracking
- Strong knowledge of Point-of-Sale systems, preferably NCR Aloha suite (Aloha QS, ATO, KVS, ATG, receipt printers, etc)
- Collaborate with development teams to plan, implement, and monitor end-to-end testing activities
- Conduct failure analysis and provide consistent testing status updates to teams and leadership
- Ensure engineering teams deliver quality products that meet defined business requirements
- An Individual who has excellent written and oral communication skills (Clear verbal skills to run tests against Voice AI systems)
- Effectively prioritize tasks and manage multiple workstreams in a fast-paced environment
- Strong troubleshooting and issue analysis capabilities across platforms and technologies
- Proactively manage timelines, minimize disruptions, and escalate risks when necessary
- Adapt to evolving procedures, environments, and QA tools with flexibility and resilience
- Drive progress by facilitating decisions and removing blockers to maintain momentum
- Work closely with development teams to replicate and resolve issues efficiently
- Operate independently and collaboratively, seeking guidance when needed
- Experience in User Acceptance Testing (UAT) and communicating results to stakeholders for release readiness