What are the responsibilities and job description for the Senior MS Teams Telephony Analyst position at Precision Solutions?
Onsite | Washington, DC | 5 Days a Week
Active Top Secret Clearance Required
Summary
We are looking for a Senior MS Teams Telephony Analyst to join our team! This role is responsible for designing, deploying, and managing enterprise-grade telephony solutions within Microsoft Teams, supporting the full lifecycle from strategy to support.
Responsibilities
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About Us
Northern Virginia-based Precision Solutions is an expert in staffing solutions for companies of any size that open the door to new opportunities and seek outstanding talent. We pride ourselves on being versatile enough to tailor our relationships to the needs of each individual client, being agile in the fast-paced marketplace, and being precise in meeting the needs of any company.
Equal Opportunity Employer Statement
Precision Solutions is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Active Top Secret Clearance Required
Summary
We are looking for a Senior MS Teams Telephony Analyst to join our team! This role is responsible for designing, deploying, and managing enterprise-grade telephony solutions within Microsoft Teams, supporting the full lifecycle from strategy to support.
Responsibilities
- Lead the strategic planning, design, and implementation of Microsoft Teams Phone System
- Configure and manage Direct Routing, Operator Connect, and Session Border Controllers (SBCs)
- Develop and maintain enterprise telephony architecture within the Microsoft Teams environment
- Collaborate with stakeholders to align telephony solutions with organizational goals
- Ensure security, reliability, and scalability of Teams-based voice services
- Provide advanced troubleshooting and technical support for telephony issues
- Optimize system performance and user experience across the Teams telephony platform
- Maintain detailed documentation of architecture, configurations, and support processes
- Mentor junior team members and contribute to best practices development
- 8 years of relevant experience in telephony or unified communications
- Proven expertise with Microsoft Teams Phone System
- Deep knowledge of Direct Routing, Operator Connect, and SBCs
- Experience designing and managing enterprise telephony architectures
- Strong analytical, problem-solving, and communication skills
- A Bachelor’s degree is required for this position
- Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; an active Top Secret clearance is required.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About Us
Northern Virginia-based Precision Solutions is an expert in staffing solutions for companies of any size that open the door to new opportunities and seek outstanding talent. We pride ourselves on being versatile enough to tailor our relationships to the needs of each individual client, being agile in the fast-paced marketplace, and being precise in meeting the needs of any company.
Equal Opportunity Employer Statement
Precision Solutions is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
