What are the responsibilities and job description for the Dispatcher position at Precision Plumbing, Heating, Cooling & Electric?
Precision Plumbing and Heating specializes in Electric, Plumbing, Heating & Air and has been in business for over 40 years. We are looking to bring on several installers into our HVAC department. We are looking for full-time members to be on our team. Paid training included. We provide paid and/or reimbursement programs for licensing and schooling. Full time year round work. This is a professional business. Hourly compensation with bonus incentive included.
Position Overview:
As a Dispatcher, you’ll play a crucial role in coordinating and managing service calls for our technicians. Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You’ll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction.
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We offer:
- Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
- 401(k) retirement with company match
- Weekly pay with incentives and bonuses
- Company events & parties for individuals & families
- Holiday pay, vacation pay, & paid time off
- Paid Training
- Gym memberships
- And much more...
There is room to grow for the right candidate. This is a career, not a job! We look forward to hearing from you.
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Qualifications:Job Requirements:
- Pre-employment background check
- Pre-employment drug screen
Salary : $22 - $25