Invoicing Specialist

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Description

Trescal is a growing company, looking for new talent to join our organization! We are the premier independent calibration, repair, and asset services provider in the U.S. We provide our customers single-source, cost-effective, best-in-class solutions.

Our team is comprised of talented professionals who excel at providing industry leading calibration, repair and asset management services to our customers. As an employee at Trescal, you will join a people-centric company with an incredible culture. We encourage new ideas and suggestions in order to continue to offer both customers and employees the services and benefits in a dynamic, global marketplace. We value teamwork, integrity, quality, innovation, and dynamic engagement.

Does Trescal sound like the place for you? Then join our team!

The Invoicing Specialist will be responsible for processing and managing invoices for instruments calibrated, repaired and other provided services. This includes verifying and reconciling invoices, ensuring accuracy of data, and communicating with customers, and internal departments to resolve discrepancies.

This role will report local Branch Manager with dotted line reporting to Regional Customer Relationship Manager.

Essential Functions

• Processing invoices: creating, verifying, submit and reconciling invoices for Trescal customers’ requirements
• Maintaining accurate records of invoices.
• Communicating with customers and internal departments to resolve discrepancies and inquiries.
• Answering Invoice inquiries and providing customer service
• Assist Finance department with resolving payment disputes/discrepancies
• Calls or emails customers to resolve purchase order, invoicing and delivery issues.
• Obtain purchase orders from portals and send to Contract Review group
• Upload invoices to portals
• Process credit memos
• All other duties assigned without notice
  
  

Requirements

• High School diploma or equivalent
• One or more years of experience in a customer service role
• Strong attention to detail and accuracy
• Excellent organizational and time management skills
• Ability to work independently and in a team environment
• Proficient in Microsoft Office Suite
• Experience or eagerness to learn company driven CRM systems.
• Excellent verbal and non-verbal communication skills and etiquette. Interacts effectively with individuals and groups inside and outside the organization
  
  

Physical Demands & Work Environment

• This job may require sitting or standing for extended periods of time, as well as some light lifting (up to 25 pounds).
• This job is typically performed in an office setting, Monday – Friday with standard office equipment and noise levels. Remote work structure is unavailable for this role.
  
  

Benefits

We believe people are the most important part of every business, which is why we offer more than just great health insurance plans at a great rate. At Trescal, we have a strong track record of retaining our employees by providing challenging work experiences, learning and development opportunities, and a success oriented collaborative environment.

Benefits

In addition, we offer paid time off, a 401k plan, career development opportunities, referral bonuses, and a competitive benefit package, including these company paid benefits:

• Dental
• Vision
• Employee Assistance Program
• Basic Life/AD&D Insurance
• Long Term Disability Insurance
• Short-Term Disability Insurance.
  
  

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability or veteran status.