What are the responsibilities and job description for the Front Desk Guest Ambassador position at Precision Imaging Centers?
Description
Now Hiring: Front Desk Guest Ambassador
Location: Gate Parkway – Jacksonville, FL
Schedule: Part-Time | Monday, Wednesday, and Friday | 6:00 AM – 2:00 PM
Precision Imaging Centers is looking for compassionate, detail-oriented individuals to join our Gate Parkway team. This role serves as the first point of contact for our patients and plays a key role in creating an exceptional experience from check-in through completion of their visit.
Position Overview
As a Front Desk Guest Ambassador, you will help ensure smooth daily operations by providing outstanding customer service, coordinating patient appointments, and supporting the overall patient experience in a fast-paced outpatient imaging environment.
Key Responsibilities
- Greet patients warmly and provide a positive first impression
- Manage patient registration and update insurance and demographic information
- Schedule appointments and efficiently handle incoming phone calls
- Process payments and maintain accurate financial records
- Educate patients on available services and encourage feedback and reviews
- Maintain a clean, organized, and welcoming reception area
- Collaborate with clinical and administrative staff to ensure a seamless patient experience
- Support daily office operations and workflow as needed
Qualifications
- High school diploma or equivalent required; Bachelor's degree preferred
- Previous customer service, hospitality, healthcare, or medical office experience preferred
- Strong verbal, written, and interpersonal communication skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong attention to detail and organizational skills
- Proficiency with computer systems and basic office applications
- Ability to sit or stand for extended periods and occasionally lift up to 25 pounds
Benefits of Joining Precision Imaging Centers
- Competitive Pay
- Bonus Opportunities Based on Patient Reviews
- Opportunity to Grow Within the Organization
- Advancement Opportunities with a Growing Company
- Supportive, Patient-Centered Work Environment
- Employee Recognition and Referral Bonus Programs
If you're looking for an opportunity to grow your career while making a meaningful impact on patient experiences, we would love to meet you.
We are proud to be a Great Place to Work Certified!
Precision Imaging Centers – Exceptional Clarity. Superior Care.
Requirements
- High school diploma or equivalent required; Bachelor's degree preferred
- Previous customer service, hospitality, healthcare, or medical office experience preferred
- Strong verbal, written, and interpersonal communication skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong attention to detail and organizational skills
- Proficiency with computer systems and basic office applications
- Ability to sit or stand for extended periods and occasionally lift up to 25 pounds