Medical Clinic Front Desk Receptionist

About Precision Health MD:

Precision Health MD is a physician-owned Internal Medicine and Primary Care Clinic in Brandon, Florida. We are committed to delivering high-quality, patient-centered care in a supportive, respectful, and team-oriented environment. Our mission is to provide thoughtful, personalized healthcare while building long-term relationships with our patients and community.

Job Location:

1017 Professional Park Drive Brandon FL 33511

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Position Announcement:

Internal Medicine Primary Care Clinic Front Desk/Receptionist

We are a Value-Based Medicare Practice that focuses on patients 65 with chronic conditions

Experience with Athena EMR and Quality Measures such as HEDIS, Care Gaps is preferred

Precision Health MD is a patient-centered primary care and internal medicine clinic located in Brandon, Florida. We are seeking a professional, compassionate, and detail-oriented Medical Front Desk Receptionist to join our growing practice.

This role is essential to delivering a high-quality patient experience and supporting efficient clinic operations.

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Position Title

Medical Front Desk Receptionist / Patient Services Coordinator

Employment Type: W-2 Employee

Status: Full-Time

Location: On-site – Brandon, FL

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Position Summary

The Medical Front Desk Receptionist serves as the first point of contact for patients and is responsible for front office operations including patient check-in/check-out, scheduling, insurance verification, and administrative support. The ideal candidate is professional, reliable, patient-focused, and comfortable working in a fast-paced medical environment.

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Duties and Responsibilities

Patient Services

• Greet patients courteously and professionally
• Check patients in and out accurately and efficiently
• Schedule appointments (new, follow-up, annual visits)
• Answer and route phone calls, messages, and voicemails
• Assist patients with forms, intake paperwork, and general inquiries
• Maintain patient confidentiality and HIPAA compliance at all times

Administrative Responsibilities

• Verify insurance eligibility and benefits
• Collect copayments, deductibles, and self-pay fees
• Maintain accurate patient demographic and insurance information
• Scan and upload documents into the electronic medical record (EMR)
• Coordinate with clinical staff to maintain efficient patient flow

Office Operations

• Maintain a clean, organized, and professional front desk area
• Communicate appointment delays or changes to patients
• Support referrals, prior authorizations, or other administrative tasks as trained
• Follow clinic policies, workflows, and procedures

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Qualifications

Required

• Associates Degree (Bachelors Preferred)
• Excellent interpersonal and customer service skills
• Strong organizational and communication abilities
• Comfortable using computers, phones, and scheduling systems
• Dependable, punctual, and professional demeanor

Preferred

• At least 3 years of experience in a medical office setting
• Primary care or internal medicine experience preferred
• Familiarity with Athena Health EMR
• Insurance verification and copay collection experience
• Bilingual (Spanish) is a plus

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Compensation

• Performance-based raises available after probationary period and annually thereafter

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Precision Health MD is an Equal Opportunity Employer

We are committed to creating a diverse, inclusive, and respectful workplace.

Pay: From $19.00 per hour

Expected hours: 40.0 per week

Benefits:

• Free parking
• Opportunities for advancement
• Paid time off

Education:

• Associate (Preferred)

Experience:

• Medical administrative support: 3 years (Required)

Language:

• English (Required)

License/Certification:

• BLS Certification (Required)

Work Location: In person

Salary : $19