What are the responsibilities and job description for the Garage Door Service Technician - Maryland Eastern Shore position at Precision Garage Door of Delaware?
Garage Door Service Technician – Maryland Eastern Shore
Are you an eager self-starter who loves to troubleshoot and fix things?
Are you looking for a career where you can advance quickly and have more control over your income?
Precision Garage Door Service is actively seeking Service Technicians who live in Easton and throughout the surrounding Maryland Eastern Shore communities, including the Chestertown, Centreville, Stevensville, Grasonville, St. Michaels, Cambridge, Denton, and surrounding areas.
Important Location Information
Our technicians primarily dispatch directly from home to customer appointments using a company-provided vehicle. Depending on where you live and your assigned service area, you will be associated with either our Newport, DE or Seaford, DE location.
Technicians are not required to commute to a warehouse every day. However, you may be required to report to your assigned location approximately one to two days per week, depending on operational needs.
This setup allows our technicians to live within the communities they serve while still having the support of their assigned Precision Garage Door Service location.
Build Your Career with Precision
As a Garage Door Service Technician at Precision Garage Door Service, you'll receive the training, tools, and support you need to get up and running quickly. No previous garage door experience is required-we will train you.
You will be front and center helping our customers by repairing, replacing, and installing garage door parts and equipment. You'll help put customers at ease by making sure they understand their service options and helping them choose the solution that best meets their needs.
If you're looking for a company that values your success, offers opportunities for growth, and gives you the ability to increase your earning potential, we would love to talk to you.
Apply to Precision Garage Door Service today!
Why You'll Want to Join the Precision Garage Door Service Team
As a leader in the industry, we focus on both the customer experience and the success of our employees.
Professional Training & Development – Our goal is for our Service Technicians to complete every job safely and correctly. We provide the training you need to develop your skills and build a career in the garage door industry.
Strong Earning Potential – Most of our Service Technicians earn between $60,000 and $100,000 per year after training. Previous garage door experience or a college degree is not required. We provide you with the tools, training, and support you need to succeed.
Company-Provided Vehicle – You'll receive a company vehicle to travel to customer appointments throughout your assigned service area.
Independence & Autonomy – You'll have a lot of independence as a Service Technician. You'll spend much of your day working in the field, managing your appointments, and helping customers.
A Team Invested in Your Future – While you'll work independently much of the time, you'll quickly find that you have a team behind you. We stay connected throughout the day and support one another when questions or challenges arise.
Support from Our Office – Our office team takes care of appointment scheduling, follow-ups, and back-end support so you can focus on helping customers and completing quality work.
Friendly Competition & Accountability – We push each other to improve, hold each other accountable, and learn from one another's experiences.
A Brand You Can Be Proud to Represent – As a Precision Garage Door Service employee, you'll represent a brand committed to professionalism, high-quality service, and taking care of both our customers and our employees.
Your Responsibilities as a Service Technician
As a Garage Door Service Technician, you'll be responsible for repairing and servicing garage door parts and equipment at our customers' homes.
Diagnose & Repair – Diagnose garage door issues and repair or replace door operators, worn or broken parts, springs, hardware, and other equipment.
Educate the Customer – Explain your findings and help customers understand their options for repairing the current issue and preventing future problems. After completing the work, you'll review the services performed with the customer.
Provide Solutions – Using our proven model, which we'll train you on, you'll present customers with good/better/best service options and help them select the solution that best meets their needs.
Complete Quality Work – Make sure each job is completed safely and correctly, with a focus on getting the job done right the first time.
Manage Inventory in Your Vehicle – Maintain the tools, equipment, parts, and products needed in your company vehicle to successfully complete customer appointments.
Collect Payment – Complete customer transactions and collect payment after services are performed.
How to Succeed in This Role
Mechanical Aptitude – You enjoy working with your hands, troubleshooting problems, and figuring out how things work.
Customer Service – You can communicate effectively, build trust, and help customers feel comfortable with the solutions you recommend.
Maximizing Your Time – You'll stay busy by fully addressing customer needs, offering the best solutions, and managing your time throughout the day. This allows you to help more customers and increase your earning potential.
Quality Work – You take pride in doing the job correctly the first time.
Wowing the Customer – You provide an experience that leaves customers happy with the service they received.
Commitment to Safety – You drive and work safely and follow established procedures.
Reliability – Our customers depend on us, so we're looking for team members who are dependable and committed to following our service process.
Basic Position Requirements
- Must have mechanical aptitude and technical skills.
- Must be able to lift 50 pounds independently.
- Must be able to bend, climb, kneel, and stand for extended periods.
- Must be comfortable working in both hot and cold conditions, including outdoors and inside garages that may not be temperature-controlled.
- Must have strong interpersonal skills and be able to communicate effectively with customers.
- Must be able to work effectively in a fast-paced environment.
- Must be reliable and able to serve customers while following company processes.
- Must be comfortable using a computer and/or tablet.
- Must be able to use hand tools and operate mechanical equipment.
- Previous garage door industry experience is preferred but not required-we will train you.
- Weekend availability
Pay & Benefits
During your 4-6 week training period, you will receive an hourly rate of $17.50–$20.00 per hour.
After training, you'll transition to a commission-based compensation structure. Most Service Technicians earn between $60,000 and $100,000 per year.
We also offer:
- Comprehensive Benefits
- Bonuses & Incentives
- Company-Provided Vehicle
- PTO & Vacation
- 401(k) Plan
- Professional Training & Development
- Career Growth Opportunities
At Precision Garage Door Service, we take pride in building a strong team and providing our employees with the training, processes, and support they need to succeed.
If you live on Maryland's Eastern Shore and are ready to put your customer service, problem-solving, and mechanical skills to work while building a career with strong earning potential, we want to hear from you.
APPLY TODAY!
Job Type: Full-time
Pay: $60,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Company truck
- Dental insurance
- Fuel card
- Health insurance
- Paid time off
- Tools provided
- Vision insurance
Compensation Package:
- Bonus opportunities
- Commission pay
- Signing bonus
Experience:
- Garage Door: 1 year (Required)
- Mechanical knowledge: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $60,000 - $100,000