Residential Garage Door Service Technician

About the Position

Precision Garage Door Service is seeking an experienced, customer-focused Residential Garage Door Service Technician to serve customers throughout the Mobile/Gulf Coast market.

This is a field service and sales position for someone who is comfortable working with mechanical systems, using hand and power tools, communicating directly with homeowners, diagnosing problems, and recommending appropriate repair or replacement options.

This opening is intended for candidates who already bring relevant mechanical, field-service, skilled-trades, sales, or customer-service experience. Company-specific training will be provided.

What You'll Do

• Travel to customer homes in a company-provided service vehicle.
• Inspect and diagnose residential garage doors, openers, and related components.
• Explain findings and available repair or replacement options clearly to customers.
• Provide professional recommendations based on the customer's needs and condition of the equipment.
• Perform approved repairs, adjustments, maintenance, and component replacement.
• Use hand and power tools safely and correctly.
• Maintain accurate job and customer information using company systems.
• Maintain an organized service vehicle, tools, parts, and work area.
• Deliver a professional customer experience from arrival through completion of the service call.
• Follow company procedures, safety expectations, and service standards.

What We're Looking For

Successful candidates will generally have experience in one or more of the following areas:

• Garage door service or installation
• HVAC
• Electrical
• Plumbing
• Appliance repair
• Automotive or mechanical repair
• Construction or other skilled trades
• Field service
• In-home sales or customer-facing service

Qualifications:

• Valid driver's license required.
• Driving record must meet company and insurance requirements.
• Experience using hand and power tools.
• Strong mechanical aptitude and troubleshooting ability.
• Professional communication and customer-service skills.
• Comfortable discussing service options and making recommendations to customers.
• Ability to work independently in a field-service environment.
• Ability to learn company products, procedures, technology, and service standards.
• Ability to safely perform the physical duties of the position, with or without reasonable accommodation.

Prior garage door experience is preferred but not required for candidates with strong transferable field-service, mechanical, or skilled-trades experience.

Training

Selected candidates will also attend a paid training program in Pensacola during their training that would require them to stay in Pensacola for up to 3 weeks.

New technicians complete company training covering Precision products, service procedures, customer experience expectations, technology, and sales/service processes.

Candidates should be prepared to participate fully in required company training before independently servicing customers.

Compensation

This position uses a base-pay plus commission compensation structure after completing Company required training programs.

Estimated annual earnings are $60,000–$100,000, depending on individual performance, productivity, and commission earnings. Actual earnings may vary.

Benefits

Eligible full-time employees may receive:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Company training

Pre-Employment Requirements

Because this position involves driving a company vehicle and working directly at customer locations, employment may be contingent upon successful completion of applicable pre-employment requirements, which may include:

• Background screening
• Motor vehicle record review
• Drug screening

All screening is conducted in accordance with applicable law and company requirements.

Why Precision

Precision Garage Door Service provides technicians with established systems, company training, equipment, operational support, and an opportunity to build earnings through strong service, technical performance, and customer relationships.

If you have field-service experience, mechanical ability, strong customer communication skills, and are interested in a performance-based technician position, we encourage you to apply.

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• On-the-job training
• Vision insurance

Application Question(s):

• Have you previously worked in a commission, performance-based, or incentive-based compensation position?
• Are you comfortable working directly with homeowners, explaining repair needs, and presenting repair or replacement options?
• How many years of field service, skilled trades, construction, automotive repair, appliance repair, HVAC, electrical, plumbing, or similar mechanical experience do you have?

Experience:

• Power tools: 1 year (Required)
• Customer service: 1 year (Required)

License/Certification:

• Drivers License (Required)

Ability to Commute:

• Mobile, AL 36693 (Required)

Work Location: In person

Salary : $60,000 - $100,000