Quality Technician

Purpose

The Quality Technician supports PCC Carson City's Quality Department by performing a variety of quality, laboratory, inspection, and compliance support activities within a manufacturing environment. This position serves as a hands-on resource to the Quality Team by supporting product verification activities, dimensional inspections, specification reviews, laboratory coordination, NDT documentation support, and quality-related projects.

Working closely with Quality Engineers, Inspectors, Laboratory personnel, Production, and Operations, the Quality Technician helps ensure products, processes, and documentation meet customer, regulatory, and company requirements while supporting daily production activities on the manufacturing floor.

Essential Job Functions (all Levels)

Quality Inspection & Product Verification

• Perform visual and dimensional inspections using inspection tools such as calipers, micrometers, height gauges, and other measurement equipment.
• Perform product audits and verification activities to ensure compliance with customer specifications and quality requirements.
• Review and interpret drawings, specifications, technique cards, and work instructions.
• Verify product conformance and identify discrepancies requiring additional review.
• Maintain accurate inspection records and supporting documentation.
  
  

Laboratory & Technical Support

• Support metallurgical laboratory activities and coordination.
• Process laboratory purchase orders and assist with laboratory documentation.
• Assist with collection, organization, and reporting of laboratory testing results.
• Support testing documentation and record retention requirements.
• Coordinate laboratory-related administrative activities as assigned.
  
  

Documentation & Compliance Support

• Review customer specifications and regulatory requirements and coordinate revision changes through the appropriate review process.
• Support maintenance of controlled quality documentation, procedures, forms, and records.
• Assist with updates to operating procedures, work instructions, and testing documentation.
• Support NDT documentation and technique revisions as assigned.
• Maintain accurate quality records and ensure proper document retention.
  
  

Production & Floor Support

• Support Production, Quality, Engineering, NDT, and Laboratory personnel with day-to-day quality activities.
• Participate in quality improvement projects and process reviews.
• Assist with implementation of corrective actions and quality initiatives.
• Support product flow by helping resolve quality-related issues and documentation concerns.
• Maintain strong communication across departments to support production and compliance objectives.
  
  

General

• Maintain clean and organized work areas in accordance with 6S standards.
• Follow all plant and department safety requirements.
• Support special projects and continuous improvement initiatives.
• Perform other duties as assigned to support department and business objectives.
  
  

LEVEL 1 – Quality Technician

Scope: Entry-level technician responsible for performing basic inspection, documentation, and quality support activities under established procedures.

Responsibilities

Inspection & Verification

• Perform basic visual and dimensional inspections using gauges, calipers, micrometers, and other inspection tools.
• Interpret work orders, inspection instructions, and quality documentation.
• Verify products meet inspection requirements and specifications.
• Perform basic GD&T and blueprint interpretation.
  
  

Documentation & Compliance

• Complete log books, inspection records, and quality documentation accurately.
• Segregate non-conforming product and initiate rejection documentation as required.
• Ensure tools and equipment meet calibration requirements.
  
  

Equipment & Area Maintenance

• Perform basic cleaning and maintenance of inspection tools and equipment.
• Maintain cleanliness and organization of work areas in accordance with 6S standards.
  
  

Productivity & Quality

• Meet production and quality objectives.
• Support product verification and traceability requirements.
  
  

LEVEL 2 – Quality Technician

Scope: Intermediate technician responsible for advanced inspection activities, testing, setup, and in-process verification.

In addition to the skills of a Level 1 Quality Technician:

Advanced Inspection & Testing

• Perform intermediate dimensional and visual inspections.
• Conduct final mechanical and dimensional testing activities.
• Perform in-process inspections and First Article Inspection (FAI) activities.
• Create final test reports in accordance with inspection instructions.
  
  

Equipment Operation & Setup

• Operate Keyence equipment and other advanced inspection systems.
• Perform basic setup of testing and inspection equipment.
• Verify equipment readiness and inspection requirements prior to testing.
  
  

Documentation & Systems

• Utilize ERP systems to support inspection activities and product traceability.
• Maintain accurate inspection records and testing documentation.
  
  

Cross Functional Support

• Cross train and support other inspection functions as needed.
• Support laboratory, NDT, and production quality activities.
  
  

LEVEL 3 – Quality Technician

Scope: Advanced technician responsible for complex inspections, technical support, training, and process improvement activities.

In addition to the skills of a Level 1 & 2 Quality Technician:

Advanced Inspection & Technical Support

• Perform advanced inspection activities on complex products and assemblies.
• Setup and optimize Keyence equipment and other advanced inspection systems.
• Conduct qualification-level testing and verification activities.
• Support troubleshooting of inspection-related issues and non-conforming product investigations.
  
  

Quality Systems & Process Support

• Interpret advanced GD&T requirements, engineering drawings, and specifications.
• Support quality improvement initiatives and process reviews.
• Assist with development and implementation of quality-related improvements.
  
  

Leadership & Training

• Train and mentor Quality Technicians and other employees as assigned.
• Serve as a technical resource for inspection methods, testing techniques, and quality requirements.
• Positively model company culture, teamwork, and safety expectations.
  
  

Physical Requirements

• Ability to stand, walk, and perform inspection tasks for extended periods.
• Ability to lift and maneuver up to 35 pounds independently; heavier items require assistance or lifting devices.
• Ability to use precision tools requiring fine motor skills and attention to detail.
• Work performed in manufacturing and inspection environments with exposure to noise, dust, and equipment.
  
  

Preferred Experience

• High school diploma or GED.
• Associate degree in Engineering Technology, Quality, Manufacturing, or related field.
• Previous manufacturing, aerospace, quality, inspection, or laboratory experience.
• Proficiency with Microsoft Outlook, Word, Excel, and related business software.
• Experience using precision measurement equipment such as calipers, micrometers, and height gauges.
• Ability to read and interpret engineering drawings, specifications, and work instructions.
• Knowledge of GD&T.
• Strong organizational skills and attention to detail.
• Effective verbal and written communication skills.
• Ability to work independently and collaboratively in a team environment.