Learning & Development Specialist

At PRC-Saltillo, we have a mission to provide voices to children and adults who are unable to communicate effectively with their natural voices.  Each year, we provide voices to thousands of individuals through our specialized communication devices and software.  We serve individuals with Autism, ALS, Cerebral Palsy, Aphasia and a variety of other conditions.  Our products not only provide the ability to speak, but open opportunities for education, vocation and simply fuller participation in life.

All applicants need to go to our website to apply www.prc-saltillo.com/careers

Position Summary: The Learning and Development (L & D) Specialist will be responsible for designing, developing, and facilitating training programs that support both internal and external audiences with PRC-Saltillo products. This role will manage educational projects that not only drive customer onboarding and success but also build and promote market awareness. Collaborating with business units, the L & D Specialist will provide end-to-end instructional design services, from scoping and content creation to delivery and evaluation. Training is facilitated through various modalities, but this role will primarily focus on self-paced digital learning experiences, ensuring flexibility and reach across diverse learner groups.

Duties and Responsibilities:

• Conducts needs assessments in conjunction with subject matter experts to determine learning solutions needed for customers and internal staff.
• Designs and develops learning strategies, identifying “best fit” learning solutions for the knowledge, skills, and abilities being taught.
• Designs, develops, and delivers successful self-paced learning solutions for the Company and business unit partners.
• Works with the TIPS Manager to develop and implement customer onboarding roadmaps designed to maximize learning and engagement with the Company’s products and services.
• Collaborates with product team stakeholders to ensure that new features are represented well to internal and external customers and that represent the Company’s goals.
• Works with other internal staff to coordinate training needs surrounding products and services.
• Incorporates and evaluates accessibility best practices in all deliverables.
• Assists with content development and reviews training materials created by other departmental members.
• Performs other duties as assigned.

Required Skills/Abilities:

• Strong written and verbal communication skills.
• Application of Analysis, Design, Development, Implementation, and Evaluation (ADDIE) or similar instructional design process.
• Strong computer skills, including demonstrated proficiency with PowerPoint, Microsoft Word, and MS Teams.
• Intermediate-level proficiency with Articulate 360 products or similar content authoring tool.
• Proficiency with media (images and video) creation and editing.
• With provided resources, proven ability to become proficient in new software or applications.
• Flexible and willing to adjust to sometimes rapidly changing circumstances.
• Highly motivated and able to work well without frequent direct supervision.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.

Education and Experience:

• Bachelor’s degree in Speech-Language Pathology, Assistive Technology, Special Education, Instructional Design, or Curriculum and Instruction or related field is required. Master’s degree is preferred.
• Minimum of 1 year of experience in training needs assessment and planning is required.
• Minimum of 2 years of experience incorporating creative adult learning principles in training is required.
• Experience in a role such as trainer, instructional designer, or content developer is preferred.
• Experience with PRC-Saltillo AAC solutions is preferred.
• Proven ability to deliver high-quality learning experiences while maintaining customer focus.
• Experience with Web Content Accessibility Guidelines (WCAG) is preferred.

Salary : $60,000 - $75,000