Funding Specialist III - INTERNAL ONLY

Position Summary: The Funding Specialist (FS) III position is trained in various tasks resulting from the influx of paperwork involving Medicaid, Medicare, and/or Insurance. This person will enter new funding applications into the database, review applications for accuracy, and process the application through Medicaid, Medicare, and Insurance companies. The FS III will fill in on multiple regional teams as directed and provide training related to the funding process. 

Duties and Responsibilities:

***All duties and responsibilities that a Funding Specialist I and II complete as well as the following:

• Assists and/or fills in on regional teams to support staff shortages, high-volume demands, and/or other regional needs.
• Assists with training staff on the funding process and best practices.
• Identifies training needs within the regional team(s) and collaborates with management to resolve them.
• Assists in maintaining and/or developing work instructions and/or training materials.
• Provides feedback and offers suggestions to improve the funding process.
• Works collaboratively with other members of the Sales department.

Required Skills/Abilities:

• Strong teamwork, organizational and multitasking skills.
• Flexible, with ability to adapt to a fast paced, rapidly changing circumstances and must be able to think critically.
• Ability to maintain a positive attitude, especially during high stress.
• Detail oriented, with strong analytical ability.
• Strong verbal and written communication skills. This position handles calls each day from a wide range of customers.  They may need to influence, calm, diffuse, and persuade a customer through their conversation. 
• Ability to actively listen, maintain customer confidentiality and have negotiating skills to influence, calm, and support a customer through a conversation.
• FS III: Ability to apply funding process knowledge and access resources to support a variety of states and funding sources.
• FS III: Exceptional skills related to organization, ability to work independently, interpersonal communication, and process-oriented thinking.

Education and Experience:

• High school diploma is required. Associate’s degree and two years of experience in medical field or office environment is preferred.  An individual with an equivalent combination of education and work experience may be considered.
• Proficient in Microsoft Office Applications is required.
• Previous experience as an FS II is required.

Salary : $26 - $32