Quality Clinic Supervisor (Onsite)

Date Posted:

2025-12-03

Country:

United States of America

Location:

PW103: Midland GA 8801 Macon Road , Midland, GA, 31820 USA

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

What You Will Do:

The Quality Clinic is a challenging, fast paced, high visibility environment. The

Quality Clinic Supervisor will manage multiple issues at once, works well with others, and can lead by influence.

• Set day-to day operational objectives for tech team members

• Coordinate the Escape Management Process: including population bounding, leading/coaching investigation teams to identify robust root cause, and follow up of corrective action implementation.

• Facilitation and coaching of cross functional Problem Resolution Team (PRTs) for escapes.

• Foster and maintain cooperative relationship with Quality Engineer, Procurement, Program Quality, Product Recall, Customer Support, DCMA, and leverage clinic to clinic interaction across PW enterprise.

• Manage Customer return process. Improve RCCA proficiency throughout assigned organization. Drive personal improvement in RCCA competency.

• Maintain Quality Clinic and/or individual certifications. Support the maintenance of all Clinic Metrics.

• Maintain CORE (Customer Oriented Results and Excellence) discipline and certification.

Qualifications You Must Have:

• Bachelors Degree and minimum 2 years' experience in an engineering, manufacturing, project management, quality or closely related industrial environment

• Familiarity with the 8D investigation process is required.

• Proficiency with Microsoft Office applications

• Understanding of continuous improvement tools such as Six Sigma and Lean concepts

Qualifications We Prefer:

• Degree in Engineering

• Knowledge of CORE/Root Cause tools and proficiency in driving robust, systemic RCCA.

• Experience in a team lead/supervisory capacity

• Project management and presentation experience

• Results-focused work ethic to resolve issues in a timely manner.

• Certification in Red-X / 6 Sigma / similar data driven problem solving approach preferred.

• Working proficiency in SAP is preferred. Knowledge of non-conforming material management processes.

Learn More and Apply:

What is my role type? In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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