Delivery Assurance Manager (Onsite)

Date Posted:

2025-12-09

Country:

United States of America

Location:

PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here. https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62

Security Clearance:

None/Not Required

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

An exciting opportunity exists in GTF Aftermarket Spares. The high growth GTF program is redesigning the way we ensure aftermarket spares requirements are fulfilled on time to support MRO engine deliveries to the global GTF fleet.

The Delivery Assurance Manager will be responsible for driving on-time spare parts delivery by working with multi-disciplinary teams in commercial aftermarket spares. In this role, you will be responsible to analyze data sets from a variety of reports and tools, provide verbal and written delivery commits and build effective working relationships to drive part shortage resolution and improvement of key metrics. In addition, the candidate will drive process improvements and implement the new delivery assurance structure.

We are seeking a high energy, customer-oriented individual who can work well both independently and cross-functionally in a fast-paced environment.

What You Will Do:

• Review and analyze hardware shortage status. Facilitate and influence cross-functional resolution actions to improve on-time delivery.

• Provide timely communication to customer account managers on critical parts commit streams and key shortage recovery plans.

• Work with customer account managers to understand customer requirements.

• Communicate customer requirements to Global Supply Chain, monitor material movements, and act as the customer advocate for on-time delivery.

• Coordinate with spare parts distribution centers to expedite logistics for critical orders.

• Measure and improve supplier delivery performance.

Qualifications You Must Have:

• Bachelor’s degree and 8 years of supply chain and/or materials operations management experience; Or an Advanced Degree and 5 years of experience as listed above

• Working knowledge of SAP (sales and distribution) and MS Office skills (Excel)

Qualifications We Prefer:

• Proficiency in data mining, analytical and problem-solving skills

• Strong interpersonal skills

• Well organized with ability to effectively manage a fast paced and high-volume workload

• Works with a high sense of urgency and attention to detail

• Demonstrated experience working in a cross-functional team environment

Learn More and Apply:

What is my role type? In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment.

This role is:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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