What are the responsibilities and job description for the Dental Receptionist position at PrairieStar Health Center, Inc.?
JOB TITLE: DENTAL RECEPTIONIST
REPORTS TO: DENTAL OFFICE MANAGER
TYPE: FULL TIME
JOB SUMMARY / OVERVIEW:
Provides assistance to the dental staff in provision of dental care and helps establish a friendly atmosphere for patients.
PRIMARY DUTIES:
Every effort has been made to include all duties; however, the omission of a specific statement of duties does not exclude the duty from the position if the work is similar, related or is a logical assignment of the position.
- Retrieve voice mail messages prior to the morning meeting to acquire patient confirmations.
- Answer the phone in a pleasant and courteous manner.
- Greet patients as soon as they enter the office.
- Confirm patient’s current contact information.
- Confirm insurance information.
- Transfer calls to the appropriate personnel when necessary.
- Handle correspondence, as needed, for the dentist.
- Send correspondence, as needed, to patients.
- Schedule dental appointments.
- Confirm patients’ appointments one day in advance.
- Respond courteously and knowledgeably to inquiries from patients, dental staff and other staff.
- Ensure messages are handled in a precise manner.
- Notify clinical staff of schedule changes as they occur.
- Enter communication with patient in appropriate portion of patient’s chart.
- Retrieve voice mail messages throughout the day to ensure messages are recorded and followed up.
- Ensure that the all schedules are full and cancellations are filled immediately.
- Maintain an ASAP list to fill vacancies on the schedule for dentist and hygienist.
- Enter all data from patient registration packet in chart and scan.
- Update all patient forms yearly
- Send referrals and x-rays to dental offices upon request.
EDUCATION / QUALIFICATIONS:
- High school diploma or GED.
EXPERIENCE / KNOWLEDGE / SKILLS:
- Prefer one year experience in a dental office.
- Demonstrate attention to detail.
- Proficient computer and data entry skills.
- Ability to speak, read, write and comprehend instructions in English.
- Excellent customer service skills.
- Ability to interact with others in a positive manner.
EOE
Job Type: Full-time
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $34,169 - $42,812