What are the responsibilities and job description for the Program Manager position at Prairieland Service Coordination, Inc.?
Join Our Prairieland Family!
Position: Program Manager
Location: Maryville, IL
Job Type: Full-Time | Exempt Hours: Monday - Friday; 8 am to 4:30 pm
Salary Range: $58,000 - $60,000 annually
Prairieland Service Coordination, Inc. (PSCI) is seeking a dedicated and compassionate Program Manager to join our team in Maryville, IL.
What You'll Do
As a Program Manager, you'll lead a team of Individual Service Coordinators, ensure high-quality service delivery, and help individuals and families navigate the support system with care and respect.
Staff Supervision
- Hire, train, and supervise Individual Service Coordinators
- Conduct performance reviews and manage employee performance
- Ensure daily staffing coverage and respond to emergency situations
- Provide ongoing support and guidance to your team
- Maintain Medicaid eligibility and compliance within your region
Program Management
- Monitor billing processes and address discrepancies
- Review travel expenses and approve payroll data
- Ensure compliance with DHS/DD standards and internal procedures
Administrative Leadership
- Respond to provider, guardian, individual, and DHS inquiries in a timely manner
- Collaborate with executive leadership and participate in agency meetings
- Complete assigned tasks, DHS documentation, and crisis response activities
- Communicate effectively with all stakeholders
Work Environment & Physical Requirements
This position is based in a professional office setting and requires the ability to read, write, and communicate effectively. The employee must be able to move as needed to complete job tasks, which may involve sitting or standing for extended periods, bending, and navigating the workspace. Occasional lifting or moving of office supplies and materials up to 20 pounds may be required.
Qualifications
- Bachelor's degree in human services (required); Master's degree (preferred)
- QIDP eligibility and 5 years of experience in human services, including staff supervision
- Knowledge of the developmental disabilities service system
- Strong leadership, communication, and clinical judgment skills
- Ability to work flexible hours and be on-call for PAS emergencies
- Valid Illinois driver's license, reliable transportation, and auto insurance
Why Join PSCI?
We offer a comprehensive benefits package to support your health, well-being, and financial future:
- Paid Time Off
- Medical, Dental, and FSA
- Basic & Voluntary Life and AD&D Insurance
- Long-Term Disability
- Employee Assistance Program
- 403(b) Retirement Plan
Ready to Make a Difference?
Become a part of a supportive and passionate team that makes a meaningful impact every day. Apply now and help us continue our mission of service and care at PSCI.
Prairieland Service Coordination, Inc. is an Equal Opportunity Employer and provides reasonable accommodations in accordance with applicable law.
Salary : $58,000 - $60,000