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Patient Access Rep - Primary Care

Prairie Lakes Healthcare System
Watertown, SD Full Time
POSTED ON 5/9/2026
AVAILABLE BEFORE 6/7/2026
Workplace Details

Join our team and see why Prairie Lakes Healthcare System continues to be named a Top Rural and Community Hospital year after year. Be a part of our mission to make a positive difference in the health of the patients and communities we serve by delivering accessible, high-quality, affordable, and compassionate healthcare. Prairie Lakes Healthcare System is an independent, non-profit rural healthcare system serving 10 counties in northeastern South Dakota and west-central Minnesota.

Job Summary

This position will collect and verify all patient demographic and financial information while adhering to ethical and legal standards and recognizing and responding to emergencies while demonstrating professional characteristics.

Responsibilities include:

  • Register and admit patients by obtaining relevant patient demographic and insurance information.
  • Greet, direct and provide information to patients and visitors.
  • Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
  • Retrieve patient medical information from referring provider if applicable.
  • Organize, file and retrieve all medical records
  • Responsible for the mailing of provider correspondence.
  • Collect and post payments for services.
  • Other duties may be assigned.


Benefits

Prairie Lakes Healthcare System offers comprehensive benefits for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 403(b)-retirement plan, and generous paid time off to maintain a healthy home-work balance.

Additional benefits for those qualifying include:

  • Flexible Spending Account
  • Employee Assistance Program for mental health
  • Education Loan Program
  • Community discounts including the Prairie Lakes Wellness Center


Prairie Lakes Healthcare System has a Drug Free Workplace Policy. An accepted offer will require positive reference checks and pre-employment background screening as a condition of employment.

Salary : $17 - $25

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