Construction Warranty-Punch Out Technician

Prairie Home Builders, a residential home builder, is seeking a Construction Warranty-Punch Out Technician to join our team.
The ideal candidate must be able to multi-task and have excellent time management, organizational, and communication skills; home repair skills; drywall & painting skills; scheduling and follow-up techniques. Other necessary traits:

• A positive attitude, and good social skills are essential
• Must be able to deal with and remain calm in confrontational situations and deal with negativity
• Previous experience in the home building industry & home repair experience.
• Experience in drywall repairs and painting
• A team player that will be able to work closely with Customers, Builders, and Sub-contractors in a fast paced environment.

Job Responsibilities

• Cabinet Touch Ups and Adjustments so doors open & close smoothly, Putty nail holes on Cabinets etc.
• Drywall & paint repair.
• Repair or Replace Defective Trim Work, most will be marked but use best judgment.
• Door Adjustments for uniform reveals & to check every door for proper operation.
• Install miscellaneous finish trim where it's needed, sometimes installing a prehung door.
• Caulking door jambs and casing to hard flooring surfaces for a clean look.
• Silicone/Caulk Kitchen & Bathroom Splashes/Tops to Drywall.
• Installing Window Screens & Slider Door screens
• Install appliances & check that all are fully functional.
• Floors have not been damaged during construction.
• All hardware, such as locks, hinges, and handles, work correctly.
• All equipment can be accounted for.
• HVAC systems work properly
• The work site has been clean from dust and debris.
• All plumbing systems work accurately. No leaks are detected.
• There has been no damage to the building.
• Windows open and shut smoothly.
• Paint colors and textures are accurate.
• Exterior caulking & weather sealing.
• Coordinate and schedule all other repairs with contractors and customers
• Follow up, inspect and insure completion of all repairs
• Instruct customers on how to maintain their homes, as well as communicating what items are not warrantable
• Handle multiple tasks, as well as projects within designated timeframes
• Responsible for achieving high levels of customer satisfaction
• Performing minor repairs
• Ability to proactively identify, analyze, address and resolve problem areas, conflicts and issues; strong decision making skills

Benefits

• 401k and discretionary match after one year
• Vacation, & Holidays

Overview
The primary responsibility of the Warranty/Punch Representative is to assist with customer service operations to include completion of warranty work, claims, and returns, to ensure builder and home-owner satisfaction. The hours for this position are Monday- Friday, 8 am to 4:30 pm.

Job Type: Full-time

Pay: $28.00 - $30.00 per hour

Benefits:

• 401(k) matching
• Paid time off

Education:

• High school or equivalent (Preferred)

Experience:

• Construction Experience: 1 year (Preferred)

License/Certification:

• Driver's License - Bring MVR interview (Preferred)

Work Location: Multiple locations

Salary : $28 - $30