Prairie Five Energy Assistance Program Clerk

This is a FULL-TIME SEASONAL position, working mid-August through mid-June each year.

DAYS PER WEEK: Monday – Friday: 8:00am – 4:30pm

GENERAL RESPONSIBILITIES:

The primary purpose of this position is to support the activities of the Energy Assistance Program (EAP) in five counties. The EAP Clerk will provide administrative support to the Energy Assistance Director performing clerical functions including data entry, customer requests, certification of applications, various program intake forms, and managing equipment. The EAP Clerk has responsibility for supporting the operation of the program that ensures that our customers and staff receive the support they need. The EAP clerk must be able to think analytically, to problem solve, work under pressure, and meet emergency guidelines.

Major Responsibilities/Activities:

• Assist with eHEAT (Electronic Household Energy Automated Technology) Software Program and Laserfiche application processing software.
• Complete Energy Assistance applications data entry, scanning, and distribution of specific referrals to customers.
• Processing of Energy Applications and determining eligibility.
• Assisting customers with emergencies in a timely manner.
• Field support when needed.

Administrative

• Assist outreach staff with certification of application completion.
• Support Program Director with reports due to various funding sources
• Assure eHEAT database is current and updated.
• Responsible for updates on household applications as needed.
• Handle customer inquiries and complaints
• Assist with training on EAP application processing.

Other

• Participate in program and agency staff meetings and training activities.
• Travel in the five-county area for supporting outreach staff, with EAP as needed.
• Travel EAP-related trainings if necessary.

KNOWLEDGE, EXPERIENCE, and OTHER QUALIFICATIONS:

• High school diploma or GED required. A two-year degree in business or related field or equivalent experience is preferred. Skills include, computer spreadsheets (Excel) and word processing, computerized software programs, general computer operation skills, communication skills, customer service skills, writing skills, organizational skills, problem solving skills, and the ability to work independently and as a member of a team and follow Data privacy rules.

WORKING CONDITIONS:

• Travel may be required approximately 10% time to meetings/trainings/trouble shooting.
• Work in office setting

EQUIPMENT:

• Computer- daily
• Telephone- daily
• Copy Machine daily
• Scanner- daily
• Calculator – daily
• Fax machine- several times a week

PHYSICAL WORK REQUIREMENTS:

• Lifting to 60 pounds.
• Must be able to stand on feet to work or sit in front of a computer for extended amounts of time.
• While performing duties of this job, the employee is frequently required to walk, sit and talk or hear. The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch or crawl.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This job description is not intended to be all inclusive. Employee will perform other reasonable, related business duties assigned by immediate supervisor.
• This job description does not constitute a written or implied contract of employment and may be revised by the agency at any time.

Application Deadline: Open until filled

Applicants to complete: Agency Employment application (Applications for Employment are made available by calling 320.269.6578 or at www.prairiefive.com)

Applicants should sent their application and resume to:

Prairie Five CAC, Inc

PO Box 159

Montevideo, MN 56265

EOE/AA/ADA

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Ability to Relocate:

• Montevideo, MN 56265: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $22