What are the responsibilities and job description for the Gift Shop Attendant position at PRAIRIE BAND POTAWATOMI ENTERTAINMENT CORP?
$750 Hiring Bonus for new Team Members plus $50 in gas gift cards during our onboarding process.
Prairie Band Casino & Resort offers an attractive benefits package including medical (casino pays over 70% of premiums), Dental (casino pays 79% of premiums), and Vision. Prairie Band also pays 100% of short-term and long-term disability and life insurance of $15,000 for all Team Members.
There is a 50% employer match up to 6% on our 401(k), a profit-sharing bonus paid out multiple times a year when financial goals are met, double pay on holidays, 25¢ off per gallon of gas at our gas station, and a generous Paid Time Off policy where you can earn up to 18 days in your first year of employment!
Provide friendly, excellent service to customers while handling the sale of merchandise in the Prairie Band Casino & Resort gift shop.
ESSENTIAL DUTIES AND Responsibilities:
- Operates cash register and properly handles all cash or credit transactions
- Greets customers, offers assistance as customers enter the gift shop, and continues to provide friendly and excellent service throughout the customer’s visit
- Accurately maintains balance of cash register throughout the shift and at the end of the shift
- Exchanges funds with the Main Bank as scheduled or needed throughout the shift
- Keeps accurate records of transactions as outlined in gift shop policy and procedure
- Provides current and useful information regarding the products available in the gift shop
- Handles and solves any concerns and questions from customers
- Uses IGNITE service skills to sell and up-sell products in the gift shop and products and events throughout Prairie Band Casino & Resort
- Inventories and stocks merchandise on set schedule and/or as needed
- Adheres to regulatory, departmental, and company polices in an ethical manner
- Functions as Telecommunications Service Agent, Front Desk Clerk or RV Park Attendant when assigned
- Other duties as assigned by Services Supervisor
KNOWLEDGE, SKILLS, AND EXPERIENCE:
Required
- High school diploma or equivalent
- Six months experience as a cashier or in a cash handling position
- Ability to be kind, courteous and provide exceptional customer service
- Willingness to work various shifts and weekends as required
- Must present a well-groomed professional appearance and maintain uniform/appearance standards set forth in the Prairie Band Casino & Resort Team Member Handbook
- A record of satisfactory performance and reliability in all prior and current employment
Preferred
- Prior 10-key and Agilysys experience
- Prior sales experience
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
- Physically mobile with reasonable accommodations
- Must be able to stand for extended periods of time
- Respond to visual and aural cues
- Read, write, speak, and understand English
- Operate in mentally and physically stressful situations
- Able to accurately and quickly process all cash transactions
- Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust
- Must be able to meet the level three or medium work requirements based on the Department of Labor Dictionary of Titles: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly
Indian Preference Exercised
Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort’s hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.
Salary : $15,000