IT Infrastructure & Network Specialist

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over one hundred nationalities. The acquisition of Pasticceria Marchesi 1824 has marked the Group’s entry into the food sector, applying the same high-quality criteria. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution.

JOB PURPOSE

The IT Infrastructure & Network Specialist is responsible for designing, implementing, maintaining, and supporting the full network and infrastructure ecosystem across corporate offices, retail stores, showrooms, warehouses, and stock rooms. This role ensures stable, secure, and optimized network operations while supporting locally hosted servers, office networks, server hardware, and specialized Prada devices.

The specialist will collaborate closely with internal IT teams and external partners to deliver high-performing, resilient, and scalable infrastructure solutions that directly support business continuity and retail operations.

RESPONSIBILITIES

Network Design, Implementation & Maintenance

• Establish and maintain the networking environment by designing system configurations, directing installations, and enforcing system standards.

• Document all network configurations, workflows, and procedures to maintain a complete knowledge base.

• Support the design and rollout of new network solutions while improving the resilience of existing infrastructure.

• Configure and install network devices, servers, and services (e.g., routers, switches, firewalls, load balancers, VPN, quality of service).

• Configure specialized Prada hardware and locally hosted server environments.

Network Performance, Monitoring & Troubleshooting

• Maximize network performance by monitoring health, analyzing logs, and troubleshooting network problems or outages.

• Collaborate with network architects to enhance performance, scalability, and network optimization.

• Schedule and execute upgrades, patches, and preventive maintenance.

• Identify, diagnose, and resolve hardware, software, and connectivity issues across corporate and retail locations.

Infrastructure Support & Collaboration

• Provide remote support to on-site engineers, retail staff, and end users during installation, maintenance, or equipment disposal.

• Collaborate effectively with cross-functional IT teams (Infrastructure, Service Desk, and Security Operations) and third-party vendors.

• Support network-related projects across all IT domains, ensuring flawless execution and alignment with business timelines.

Security, Compliance & Governance

• Secure network environments by implementing and enforcing security policies, standards, and access controls.

• Monitor and manage system access, firewall rules, and network security posture.

• Conduct capacity management, IP addressing audits, and asset documentation for all data center and hosted devices.

Operational Management

• Oversee daily IT operations to ensure systems, servers, and networks run smoothly across offices and retail points.

• Monitor, prioritize, and resolve raised IT tickets to ensure adherence to SLA requirements.

• Report network operational status, provide updates, and manage tasks and projects based on business priorities.

KNOWLEDGE AND SKILLS

• Bachelor’s degree in IT, Computer Science, Network Engineering, or related field preferred

• 3–6 years of experience in IT infrastructure, systems administration, or network engineering

• Experience supporting multi-site environments (corporate retail preferred)

• Experience in luxury retail, fashion, or consumer goods is a plus

• Certifications such as CCNA, CCNP, Network , or Security are highly desirable

• Strong understanding of networking fundamentals (TCP/IP, DHCP, DNS, VLANs, VPNs, quality of service)

• Hands-on experience with routers, switches, firewalls, wireless controllers, load balancers, and other network appliances

• Experience configuring and supporting Cisco, Meraki, Fortinet, Palo Alto, or similar enterprise technology

• Proficiency in server administration, including Windows Server, Linux, and virtual environments

• Familiarity with on-premises hardware racks, cabling, and locally hosted server rooms

• Knowledge of IT security principles and infrastructure hardening

• Experience with monitoring tools and ITSM/ticketing systems

• Ability to update and maintain network diagrams and documentation

• Strong analytical and problem-solving skills

• Ability to work well under pressure

• Strong communication skills

• Excellent organizational skills

• Ability to manage multiple tasks and projects simultaneously

• Customer-focused mindset

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

This position will pay an annualized salary of $90,000-$100,000, and if applicable, may be eligible for bonuses and other incentive opportunities. The rate of pay offered may vary based on job-related knowledge, skills, and experience.