Senior Dev Ops Engineer

About PracticeTek 

Stop scrolling - your dream job might just be here! At PracticeTek, we don’t do ordinary, we do bold ideas, big impact, and endless opportunities to grow. Imagine working with teammates who celebrate your wins, challenge you to think bigger, and cheer you on every step of the way. Imagine building solutions that actually change lives and reshape how healthcare works. That’s the vibe here: high-energy, high-impact, and 100% human. Ready to jump in? Let’s go!  

We’re on a mission to revolutionize healthcare practices effortlessly and we live out our brand promise every day: being the Trusted Partner in retail healthcare. PracticeTek is one of the largest retail-healthcare tech providers in North America, offering everything a practitioner would need, from pre-encounter workflows to practice management, analytics, digital intake forms, marketing tools, EHRs, and payment systems, for a whopping 40,000 clinics worldwide. Over the years, we’ve brought together the best-in-class platforms that serve the Chiropractic, Wellbeing, Vision and Dental providers and their patients; and we are united by one mission, to revolutionize retail healthcare practices effortlessly. Here, you’ll have the flexibility to contribute across multiple brands, each offering a unique path for growth. Whether you’re building products, supporting customers, or driving strategy, your journey with PracticeTek is full of opportunity.  

We believe in showing up with consistent care, staying always ahead, keeping our approach market-in, making every experience feel effortless, owning it openly, and striving to do right in every decision. These aren’t just words; they’re how we live, work, and make an impact together. 
 
At PracticeTek, You’ll Get To 

• Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs.  

• Team up with passionate, talented people who care deeply about patients, providers, and making a difference.  

• See your impact firsthand by helping practices deliver care that’s simpler, smarter, and better for everyone.  

• Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development.  

What You’ll Do

• Manage application deployments using Helm charts and the Kubernetes ecosystem.
• Deploy and maintain infrastructure on AWS utilizing Terraform.
• Track the health, performance, and availability of infrastructure using observability and monitoring tools.
• Troubleshoot, evaluate, and resolve operational challenges contributing to defined service level objectives.
• Maintain supporting infrastructure and tooling to meet the needs of PracticeTek development teams.
• Participate in an on-call rotation.

How Success is Measured

• Customer facing uptime: 99.999%
• Deployment success rate: 90%
• Infrastructure change success rate: 90%
• Time spent on toil: <50%

What You Bring

• Bachelor’s degree in computer science, or equivalent practical experience.
• Experience as a DevOps Engineer or Site Reliability Engineer.
• Experience in running and operating production workloads in Kubernetes and its ecosystem.
• Experience running workloads on AWS and the common patterns used for cloud-native applications.
• Experience regularly interacting with internal and external customers, and a focus on resolving their requests with a sense of urgency.
• Ability to reason about large systems - how they work and can be operated on a large scale, edge cases, failure modes, and behaviors.
• Strong background with Infrastructure-as-Code technologies, such as Terraform.
• Experience with database systems including MySQL, PostgreSQL, and Redis.
• Familiarity with scripting languages and understanding of basic concepts in either Shell or Python.
• Drive to learn and urge to learn from the feedback provided by peers.
• Clear and concise written and verbal communication.

Ready to Join?   

If you’re excited to bring your ideas, energy, and expertise to a team that’s shaping the future of healthcare, we can’t wait to hear from you. Apply today and let’s make healthcare simpler, smarter, and Better. Together.  

The Fine Print (That Really Matters)  

At PracticeTek, we determine compensation by considering market data, internal equity, and each candidate’s skills and experience. For this position, we reasonably expect to pay a base pay between $100,000 - $139,000. This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity, as applicable.  

Salary : $100,000 - $139,000