What are the responsibilities and job description for the Sales Development Representative position at PracticeSuite, Inc.?
Job Summary
PracticeSuite is seeking a highly motivated and results-driven Sales Development Representative to support our sales organization by identifying, contacting, and qualifying prospective customers. The primary focus of this role is outbound outreach and scheduling product demonstrations for our Sales Executives. This position is ideal for individuals who are eager to build a career in healthcare SaaS sales and thrive in a fast-paced, performance-oriented environment.
Key Responsibilities
- Proactively contact prospective customers via outbound calls, emails, and other approved communication channels.
- Identify and qualify decision-makers within medical practices and healthcare organizations.
- Educate prospects on PracticeSuite’s solutions and value proposition at a high level.
- Schedule qualified product demonstrations and meetings for Sales Executives.
- Maintain accurate and detailed records of prospect interactions in the CRM system.
- Meet or exceed daily, weekly, and monthly activity and demo-setting targets.
- Collaborate closely with Sales, Marketing, and Operations teams to ensure smooth lead handoff.
- Follow established sales scripts, workflows, and qualification criteria while continuously improving outreach effectiveness.
- Stay informed on PracticeSuite’s product offerings, healthcare industry trends, and competitive landscape.
Qualifications & Experience
- 2–4 years of experience in sales, business development, inside sales, or a related customer-facing role.
- Experience in healthcare, SaaS, or technology sales is a plus.
- Strong verbal and written communication skills.
- Comfortable with high-volume outbound calling and prospecting.
- Ability to engage prospects professionally and confidently.
- Familiarity with CRM tools (e.g., Salesforce, HubSpot) is preferred.
- Strong organizational skills and attention to detail.
- Self-motivated with a positive attitude and a desire to learn and grow in sales.
Skills & Competencies
- Excellent interpersonal and listening skills
- Persuasive and consultative communication style
- Time management and goal-oriented mindset
- Resilience and ability to handle objections
- Team-oriented with a strong work ethic
What We Offer
- Competitive base salary plus monthly commissions
- Structured onboarding and sales training
- Career growth opportunities within Sales and Revenue teams
- Exposure to healthcare SaaS solutions used by practices nationwide
- Collaborative and supportive work environment