Health Center Manager (MMCC, San Jose)

Are you a people-first healthcare leader who thrives in a fast-paced environment and is passionate about expanding access to high-quality care? Mar Monte Community Clinic is seeking an experienced Health Center Manager to oversee daily operations, develop high-performing teams, and ensure an exceptional patient experience.

 

In this role, you'll serve as the operational leader of a busy health center, partnering closely with clinical leadership to drive patient access, quality outcomes, team engagement, and financial performance. You'll have the opportunity to make a meaningful impact on both the patients we serve and the employees you lead every day.

 

As the Health Center Manager, you'll be responsible for creating an environment where patients receive outstanding care and staff are empowered to do their best work.

 

• Managing the day-to-day operations of the health center
• Driving clinic performance in patient access, productivity, financial results, and customer service
• Developing and executing operational strategies that improve efficiency and patient care
• Monitoring key performance metrics and implementing process improvements

• Leading, coaching, and mentoring a multidisciplinary team
• Hiring, onboarding, developing, and retaining talented employees
• Promoting accountability, professional growth, and continuous learning
• Supporting change management initiatives and fostering a positive workplace culture
• Ensuring staff receive appropriate training and cross-training opportunities

• Collaborating with licensed clinical leaders to support high-quality care delivery
• Optimizing staffing and scheduling to maintain efficient patient flow
• Supporting quality assurance, risk management, and regulatory compliance initiatives
• Creating a patient-centered environment focused on service excellence and equitable care

• Managing clinic budgets and monitoring financial performance
• Supporting revenue cycle processes and billing operations
• Overseeing inventory management, supplies, and equipment
• Ensuring accurate reporting, documentation, and operational compliance

• Building relationships with community partners and referral sources
• Supporting outreach and education initiatives
• Contributing to organizational projects, committees, and strategic initiatives

We're seeking a collaborative and strategic leader who enjoys balancing operational excellence with people leadership.

 

• Bachelor’s degree in healthcare administration, Management, Public Health, or a related field preferred
• Minimum of 2 years of leadership experience in health care, community health, ambulatory care, or performance-driven patient care environment
• Experience leading and developing teams in a fast-paced setting
• Strong operational, financial, and problem-solving skills

• Strategic thinker with a results-oriented mindset
• Skilled at leading through change and building employee engagement
• Strong communication and relationship-building abilities
• Passion for delivering outstanding patient experiences
• Highly organized with the ability to prioritize competing demands
• Comfortable using technology and learning new systems
• Flexible and able to support occasional evenings or weekends as needed

At Planned Parenthood Mar Monte, you'll join a mission-driven organization dedicated to providing compassionate, accessible healthcare to our communities. You'll work alongside passionate professionals who are committed to making a difference every day while enjoying opportunities for leadership growth and meaningful impact.