What are the responsibilities and job description for the Technical Analyst Lead position at PPL Services Corporation?
Company Summary Statement : As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today. Overview:
The Technical Analyst will work directly with the Tech Developers and Business Team to implement and support technical solutions to meet organizational objectives. The Tech Analyst will assist the Product Team with prioritizing user requirements, overseeing system changes and researching new tools in alignment with industry trends. The position will develop, analyze and amend technical specifications for delivery to the development team. The Analyst will address and (working with the developers) solution any relevant problems or roadblocks and ensure high levels of performance and security. The position will report directly to the Technical Manager. The position will have direct reports and will lead a team of junior to senior level technical analysts to apply technical analysis best practices and synergy across the Value Stream.
The candidate will need to be able to make progress in a fast-paced environment with little oversight.
Responsibilities:
NOTE: This is a hybrid role - 3 days in office - to one of our locations in Louisville, KY; Allentown, PA or Providence, RI #LI-Hy #INDPPL
The Technical Analyst will work directly with the Tech Developers and Business Team to implement and support technical solutions to meet organizational objectives. The Tech Analyst will assist the Product Team with prioritizing user requirements, overseeing system changes and researching new tools in alignment with industry trends. The position will develop, analyze and amend technical specifications for delivery to the development team. The Analyst will address and (working with the developers) solution any relevant problems or roadblocks and ensure high levels of performance and security. The position will report directly to the Technical Manager. The position will have direct reports and will lead a team of junior to senior level technical analysts to apply technical analysis best practices and synergy across the Value Stream.
The candidate will need to be able to make progress in a fast-paced environment with little oversight.
- Strong verbal/written communication & facilitation skills. Must be able to help business counterparts in finding optimal solutions and to communicate clearly with peers.
- Coordinate and assist the Development Team with application support (quarterly releases, defects, change management).
- Work across cross-functional domains including Cloud, Infrastructure, and Security to ensure proper engagement of the development team when architecting, building, and supporting application architecture and integration.
- Document the integration of multiple systems (new and legacy) while reconciling the needs of other cross-functional teams or product portfolios.
- Communicate with stakeholders as needed to understand their functional requirements.
- Define, develop, and review technical specifications.
- Keep abreast of technology trends and developments.
Required Skills and Education:
- BS/BA in Comp Sci, Engineering or a related field and 7 years of related work experience.
- Proven experience as an IT Systems, Product, or Business Analyst (or similar role).
- Strong relationship management skills, with the ability to work on cross-functional teams.
- Experience working in a solution delivery environment.
- Excellent communication skills including the ability to explain technical details.
- Excellent analytical skills with strong problem-solving aptitude.
Preferred Skills:
- Prior Electric Utilities industry experience.
- Prior experience with large complex enterprise systems.
- Familiarity with programming languages like C#, Java, VB.
- Knowledge of databases, system security and troubleshooting.
- Experience in multiple project management methodologies (Agile, Waterfall, SAFe, etc.).