Energy Management System Administrator I, II, or Senior

Company Summary Statement

Louisville Gas and Electric Company and Kentucky Utilities Company, part of the PPL Corporation (NYSE: PPL) family of companies, are regulated utilities that serve more than 1.3 million customers and have consistently ranked among the best companies for customer service in the United States. LG&E serves 334,000 natural gas and 433,000 electric customers in Louisville and 16 surrounding counties. KU serves 569,000 customers in 77 Kentucky counties and five counties in Virginia. LG&E and KU are major employers and active supporters of the communities they serve. They empower employees, community members and initiatives across their service territory through volunteerism and investments in organizations that support education, sustainability and wellbeing.

Overview

JOB PURPOSE

This position provides basic to advanced level technical support for microprocessor based industrial control systems, applications, and technologies in a Microsoft and Linux operating system environment for LGE-KU Transmission Operations Energy Management System (EMS). The EMS system provides Supervisory Control and Data Acquisition (SCADA) for the company's Industrial Control assets in the delivery and management of electric power. The position is responsible for EMS System maintenance, support, troubleshooting, security and compliance with regulatory standards, project work, and 24 x 7 x 365 on-call support. The EMS system environment is a high-availability configuration with complex technology configurations of servers, networks, and security devices and is both a mission critical and highly regulated area of the business.

Responsibilities

Essential Functions

• Performs all work activities with professionalism in a manner consistent with an accident-free work place.
• System troubleshooting and support of EMS systems and Advanced Applications that provide real-time monitoring and SCADA control of assets. Participates in 24x7x365 support and on-call rotation including holidays. Provides both on-site and remote support, through responsible use of company provided computing, monitoring, alerting, and telephony tools.
• With direction, assists in EMS technology evaluation and selection processes, ensuring compatibility between client requirements, technical performance, and compliance requirements.
• With direction, assists with system and application administration for the EMS control system and supporting systems.
• With direction, performs programming and database activities in a multi-cluster active-active (snap, clone, load) redundant database environment. Has a basic understanding of network, security, operating system, patching, backup and recovery, and other technology skills relevant to the EMS control system. Continually develops technology skill sets in applicable technology and security disciplines.
• Assists with installation and maintenance activities related to EMS system hardware and software. Assists in the development of standard procedures for compliance and security.
• Assists with performance monitoring, tuning and capacity planning for multi-user, multi-cluster, high-availability, and mission critical, Energy Management systems.
• Stays up to date on Company and departmental procedures for operational and compliance requirements. Consistently applies and follows Company and department operational and compliance processes in delivery of service to client constituents.
• Assists and supports preparation for both internal and external audit activities of controls and regulatory standards.
• Meets deadlines for work tasks, documentation, status reports, expense reports, time entry, and other associated work tasks.
• Effectively communicates with clients, peers, departmental management, and vendors in business matters inclusive of those with technical content. Competent technical and non-technical verbal and written communications.
• Performs reporting of metrics and key service indicators to management.
• Performs other duties as assigned
• Complies with all policies and standards
  
  
  

Qualifications

Required Education

Bachelor's Degree in Information Technology, Electrical Engineering, Computer Science, Business, or related discipline, or an equivalent combination of education.

Preferred Qualifications

• Experience interfacing Transmission Energy Management Systems with Distribution Management Systems
• A successful academic or work background indicating a demonstrated ability to absorb information, apply conceptual skills in practical applications, solve business and technology problems, achieve desired results in a highly technical, high availability, high visibility, and highly regulated, operating environment.