Business Ops Analyst - Associate/Intermediate/Lead

Company Summary Statement

As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.

Overview

This position is responsible for providing analysis and solution of complex business process and technical problems with a focus on improving operational effectiveness and excellence. The Business Operations Analyst will prepare and deliver well-constructed business insights to management, lead teams, and enhance other's understanding of business processes and systems. The ideal candidate is a well-organized self-starter with a passion to optimize the decision-making process through rigorous utilization of data.

Responsibilities

• Prioritize vegetation management practices, processes, and procedures.
• Oversight and management of PPL EUs vegetation management KPIs, invoicing and accruals.
• Enhance and streamline invoicing procedures for vegetation management activities with both internal and external stakeholders.
• Extract and deliver useful statistics and insight from business data in order to drive and support operational
  
  
  

improvements and business strategies.

• Proactively identify and implement solutions and/or strategies that will help the business better achieve its
  
  
  

short and long-term business objectives.

• Prepare complex financial models and forecasting using advanced modeling techniques.
• Responsible for developing high level analyses, recommending courses of action based on data, and
  
  
  

presenting to Senior Management.

• Develop and research methods for measuring various areas of business performance and compare against
  
  
  

trends and best practices.

• Review, identify, analyze, and create detailed documentation of business process and supporting systems.
• May lead special projects or teams.
• Physical presence in the office/on-site to engage in face-to-face interaction and coordination of work among
  
  
  

direct reports and co-workers.

• Performs other duties as assigned
• Complies with all policies and standards
  
  
  

Qualifications

Associate Business Operations Analyst:

• Bachelor's Degree
• Experience with Business Intelligence tools such as SAS, Hyperion, MicroStrategy, Tableau and Hadoop.
• In-depth knowledge in statistical analysis, economic modeling and data visualization.
• Strong analysis, research and complex problem-solving skills.
• Proficient in MS Suite (Excel, Access, and PowerPoint) or other advanced statistical computer applications.
  
  
  

Intermediate Business Operations Analyst:

• Bachelor's Degree and 2 years of analytical/problem solving experience; OR Master's degree
• Experience with Business Intelligence tools such as SAS, Hyperion, MicroStrategy, Tableau and Hadoop.
• In-depth knowledge in statistical analysis, economic modeling and data visualization.
• Strong analysis, research and complex problem-solving skills.
• Proficient in MS Suite (Excel, Access, and PowerPoint) or other advanced statistical computer applications.
  
  
  

Business Operations Analyst:

• Bachelor's Degree and 5 years of analytical/problem solving experience; OR Master's degree and 2 years of analytical/problem solving experience.
• Experience with Business Intelligence tools such as SAS, Hyperion, MicroStrategy, Tableau and Hadoop.
• In-depth knowledge in statistical analysis, economic modeling and data visualization.
• Strong analysis, research and complex problem-solving skills.
• Proficient in MS Suite (Excel, Access, and PowerPoint) or other advanced statistical computer applications.
  
  
  

Lead Business Operations Analyst:

• Bachelor's Degree and 7 years of analytical/problem solving experience; OR Master's degree and 4 years of analytical/problem solving experience.
• Experience with Business Intelligence tools such as SAS, Hyperion, MicroStrategy, Tableau and Hadoop.
• In-depth knowledge in statistical analysis, economic modeling and data visualization.
• Strong analysis, research and complex problem-solving skills.
• Proficient in MS Suite (Excel, Access, and PowerPoint) or other advanced statistical computer applications.
  
  
  

Preferred Qualifications:

• Master’s degree in business or a quantitative discipline.
• Possess an innate curiosity and a strong desire to solve problems.
• Ability to tell a story from analysis to be able to identify/solve business opportunities.
• Background in Lean, Six Sigma, or similar process improvement models.
• Excellent written and verbal communication skills.