Facilities Director

Summary/Objective

The Facilities Director oversees facilities maintenance, capital projects, and security operations for the affiliate’s buildings, personnel, and infrastructure—including 13 health centers, utility systems, grounds, property, and equipment. This role manages safety and security risk reduction, budget oversight, vendor relationships, and staff training to ensure efficient, cost-effective operations.

Essential Functions

• Ensure compliance with affiliate policies, OSHA, WISHA, and other applicable regulations; complete predictive, preventative, and corrective maintenance in a timely, cost-effective manner.
• Build and maintain positive relationships with staff, contractors, and external partners.
• Perform or supervise maintenance, repairs, and installations; stay current with industry standards, trends, and regulations.
• Maintain and regularly update vendor list (services provided, sites covered, contract status, and renewal dates).
• Supervise Facilities Technician to ensure timely and effective completion of tasks.
• Respond to after-hours facility emergencies and take appropriate action.
• Collaborate with Security Director on safety and security operations.
• Manage expense budget and negotiate facility-related contracts, including energy, equipment, and grounds services.
• Support CEO on capital projects as assigned.
• Use a computerized maintenance management system (CMMS) to develop a three-year facilities plan addressing preventative maintenance, certifications, and licenses; focus on minimizing work stoppages and budget overruns.
• Track and document all work orders and maintenance tasks in Freshservice (ticketing system).
• Develop long-term (5–10 year) facility plans, including capital improvements, infrastructure upgrades, and lifecycle replacements.
• Maintain established branding and facility standards.
• Implement operating procedures for facility equipment.
• Conduct routine property inspections to identify needed services or improvements.
• Recommend, justify, and coordinate projects that enhance affiliate properties and identify cost-savings opportunities.
• Ensure compliance with affiliate and PPFA risk management policies and insurance requirements for vendors/contractors.
• Oversee functionality of critical building systems (HVAC, fire/life safety, elevators, generators, etc.).
• Manage vendors (landscaping, janitorial, security, electrical, HVAC, plumbing, etc.) and coordinate repairs/projects with health center leadership, providing advance notice to staff.
• Enforce vendor policy requiring prior scheduling before arriving onsite.
• Review and approve all facility-related invoices in compliance with A/P procedures.
• Model In This Together (ITT) workplace values and service standards.
• Perform other duties and special projects as assigned.

Organization Structure and Interfaces

The Facilities Director reports to the CIO and directly supervises one Facilities Technician. The role interfaces daily with affiliate staff, contractors, vendors, and regulatory representatives, and may also interact with patients, companions, Board members, visitors, and other guests.

Required Education and Experience

• Bachelor’s or Associate’s Degree in Engineering, Facilities Management or similar technical discipline or equivalent education.
• Two or more years of experience developing, implementing and maintaining a CMMS.
• Experience preparing and delivering financial reports and working on capital projects; proven record of providing excellent internal and external customer service.

Preferred Education and Experience

• Facilities management leadership: Two or more years of progressively responsible experience overseeing building operations, maintenance, and safety.
• Regulatory compliance: Direct experience with OSHA, ADA, HIPAA (as applicable to facilities), and local/state building codes.
• Project management: Proven ability to manage renovations, repairs, and capital improvement projects on time and within budget.
• Vendor management: Experience negotiating and managing service contracts (e.g., HVAC, janitorial, landscaping, construction).
• Budget oversight: Demonstrated experience managing facilities budgets and tracking expenses.
• Emergency preparedness: Knowledge of safety systems, fire/life safety, and emergency response protocols.
• Technical knowledge: Familiarity with HVAC, electrical, plumbing, and security/access systems (enough to manage contractors and ensure work is done correctly).
• Team leadership: Experience supervising maintenance or custodial staff.

Supervisory Responsibility

This position supervises the Facilities Technician and other outside contractors/vendors.

Travel

Travel required 20-60 percent throughout PPGWNI’s service area with other travel as required to support job duties. A valid, unencumbered driver’s license, vehicle insurance, and access to reliable transportation is required

Position Type/Expected Hours of Work.

This is a full-time position. Days and hours of work are Monday through Friday, 9 a.m. to 5 p.m. This position may need to work long hours and weekends as needed.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

ADA Requirements

• Language Skills - Must be able to read and interpret documents and reference materials such instruction booklets, operations and procedural manuals, sketches and schematics. Ability to create, write and word process accurate reports and correspondence using computer systems and Microsoft application software. Ability to speak effectively over the phone and in person with individuals, community groups and the media providing credible and accurate information consistent with our brand strategy and excellent customer service.
• Data Utilization - Requires the ability to arrange, compare, count, differentiate, measure, and/or sort data and information. This includes judging whether readily observable functional, structural, or compositional characteristics are similar to divergent from prescribed standards, procedures or routines.
• Situational Reasoning - Requires the ability to exercise the judgment, decisiveness and creativity in situations involving a variety of duties which are often characterized by frequent change. Must remain calm under pressure and in extreme situations requiring deference to education and training.
• Functional Reasoning - Requires the ability to define and articulate problems, collect data and establish facts and draw valid conclusions. Ability to apply principles of rational systems. Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form. Ability to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
• Mathematical Aptitude - Requires the ability to perform addition, subtraction, multiplication and division; calculate decimals and percentages. May use higher math functions like statistical and regression analysis to complete work assignments.
• Motor Coordination - Requires hand-eye coordination; finger dexterity and a combination of sitting, standing, climbing, stooping, balancing, kneeling, crouching, crawling; carrying, pushing, pulling lifting materials of 20-30 pounds; may occasionally be required to exert physical effort involving heavier objects and materials with assistance. Must be able transport, lift, set-up and operate various portable office equipment like laptop computers, printers, faxes, scanners, projectors, and audiovisual equipment.
• Visual - Must be able to discriminate colors and shades of colors; ability to read and adjust focus. Must be able to operate a personal motorized vehicle during day and nighttime hours.
• Sensory - Ability to perceive and/or discriminate sounds and smells/odors, depths, and concentrations. Must be able to listen effectively in both taking direction and offering assistance. Must be skilled at identifying and eliminating communication challenges by proactively seeking out mutual solutions.

• Environment - Exposure to routine office conditions as well as adverse environmental conditions such as dust, temperature and noise extremes. May be exposed to blood borne pathogens (BBP) and/or other infectious materials (OPIM) when in the clinic environment. Will be exposed to protestors and other individuals acting in opposition to our brand and mission in the external community.
• Travel - Must have a valid driver’s license and insurance with the ability to travel as needed to affiliate sites and for affiliate business.