Demo

Customer Support Chemist

PPG
Cleveland, OH Full Time
POSTED ON 5/29/2026
AVAILABLE BEFORE 7/5/2026
As a Customer Support Chemist, you will support activities developing and maintaining pretreatment and electrocoat products for all NA Auto OEM customers. This will encompass formulation, preparation and application of coatings, and testing these coatings against multiple regional specifications and customer requirements.

Key Responsibilities

  • Conduct development work such as the formulation, application and testing of pretreatment and electrocoat products.
  • Work with manager in setting smart project goals, milestones against bold timelines.
  • Work with the commercial and the field organization informally and formally for ongoing project work.
  • Apply root cause analysis and BPI tools to lead resolution of manufacturing and field issues.
  • Maintain results through written and verbal summaries, coatings reports, test drill presentations, and project updates.
  • Work with regional labs; and together with R&D and other departments on the development of new product platforms globally.
  • Simulate customer line conditions to troubleshoot field issues and to increase the speed and success rate of product launches.
  • Help with FLC, Secure Launch process (formula filing, conversion planning, PDCA).
  • Work safely, following all lab procedures.

Qualifications

  • Bachelor's Science Degree in Chemistry or related Engineering or Science field with 3 years of experience.
  • 1 years of experience in coatings or substrate protection systems is preferred.
  • Experience with experimental design (DOE) and problem solving.
  • Travel will be

    The base salary range for this position is $85,000 to $105,000, with the possibility of an annual bonus up to 7% of base salary. PPG offers comprehensive benefits such as Health, Dental, Life, Retirement Plan, Paid Vacation & Holidays, Employee Assistance Program (EAP), Disability/Leave, and other Voluntary benefit offerings. Actual benefit offerings confirmed at the time of hire.

    About Us

    PPG: WE PROTECT AND BEAUTIFY THE WORLD™

    Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.

    The PPG Way 2030

    We are customer champions

    Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.

    We act with purpose and speed

    Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

    We are excellent operators

    Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

    We compete to win

    Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.

    We are PPG proud

    Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

    At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.

    PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

    If you need an adjustment due to a disability, please email recruiting@ppg.com.

    PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

    Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.

    PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

    Salary : $85,000 - $105,000

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