What are the responsibilities and job description for the Dispatcher position at Poynter's Business Solutions?
Overview
Join our dynamic team as a Dispatcher, where you'll be the vital link ensuring seamless coordination between our service department and our technicians. This energetic role involves managing dispatching activities, optimizing routes, and maintaining clear communication with our technicians and clients. Your proactive approach will keep our operations moving efficiently while providing exceptional service and support across all of our functions. If you thrive in a fast-paced environment and enjoy problem-solving, this is your opportunity to make a significant impact!
Duties
- Coordinate daily dispatch activities for our technicians.
- Communicate effectively with our technicians and customers to provide updates and resolve issues promptly.
- Maintain accurate data entry of service calls.
- Conduct analysis of logistics data to identify opportunities for process improvement and cost savings within the supply chain.
Skills
- Excellent communication skills coupled with professional phone etiquette to interact confidently with clients and technicians.
- Exceptional organizational and analysis skills for evaluating logistics data to enhance efficiency and resolve dispatch issues swiftly.
- Ability to perform detailed data entry accurately. Fast typing skills would be nice.
- This role offers an exciting opportunity to be at the heart of our service department - driving efficiency while supporting a collaborative team environment. We value proactive problem-solvers who are eager to contribute their expertise in logistics and dispatching!
Pay: $14.50 - $18.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
Work Location: In person
Salary : $15 - $18