What are the responsibilities and job description for the Public Safety Communications Officer position at Powhatan County?
$55,529.00 - $58,305.00 Annually
Powhatan, Virginia, VA
Full-Time
312133-104
Public Safety Communications
09/28/2026
Position Description
Click Here: What is a 911 Communications Officer?
At Powhatan Public Safety Communications, we prioritize both the professional growth and well-being of our employees. Through a range of benefits and services, we ensure our team feels valued and supported. Our efforts include employee recognition for achievements and milestones, a peer support team for confidential assistance, and access to mental health and financial support services. We foster career development through continuous and specialized training, alongside opportunities for educational assistance and advancement. Additionally, we promote wellness with facilities like an employee gym and relaxed uniform days, as well as amenities like Smart TVs for relaxation during breaks. By investing in our employees, we strengthen our team's ability to effectively serve the community.
Position Objectives
- Answers and determines the nature of incoming calls.
- Prioritizes calls and determines appropriate response.
- Dispatches police, fire, rescue and other resources.
- Monitors public service radio frequencies; remains informed of the location of field personnel.
- Completes regular and special reports and maintains files and records.
- Inspects equipment for proper operation and reports malfunctions to supervisor.
- Monitors security cameras.
- Monitors alarm systems.
- Performs related duties.
Desirable Training and Experience
- Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
- Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
- Possession of or ability to readily obtain VCIN/NCIC certification.
Knowledge, Skills & Abilities
- Knowledge of emergency communications principles and practices.
- Knowledge of VCIN/NCIC policies and procedures.
- Knowledge of emergency dispatch procedures.
- Knowledge of radio and telecommunications equipment.
- Knowledge of CAD system functions and maintenance.
- Skill in the use of computers and job-related software programs.
- Skill in planning, organizing, analyzing, decision making, and problem solving.
- Skill in making decisions in high pressure and emergency situations.
- Skill in public relations.
- Skill in interpersonal relations.
- Skill in oral and written communication.
DISCLAIMER:
This job description is intended to convey the general nature and level of work performed by employees in this role. It does not encompass all duties, responsibilities, or qualifications required of employees assigned to this position.
In compliance with the Americans with Disabilities Act (ADA), Powhatan County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Employment Notices
- Know Your Rights: Workplace Discrimination Is Illegal (EEOC)
- Employee Polygraph Protection Act (EPPA)
- Family and Medical Leave Act (FMLA)
Powhatan County offers a complete benefits package to full-time employees including: participation in the Virginia Retirement System, health insurance (including dental and vision), Health Savings Account (with High Deductible insurance plan), Flexible Spending Account, life insurance, Accident, Critical Illness and Cancer Supplemental Insurance, holidays, vacation, sick leave, deferred compensation plans, and short-term disability insurance.
To learn more details, visit our webpage.
Salary : $55,529 - $58,305