Computer Technician

Powhatan County Public Schools

Job Title:          Computer Technician

FLSA Status:    Non-Exempt                 Classification:   Classified

Reports to:        Director of Administrative Technology

Summary 

 The computer technician will install, maintain and repair computers and networks. The computer technician acts as the initial point of contact for all computer and network system related concerns from students, teachers or other staff members. The ideal candidate will be able to work independently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality. 

Essential Duties and Responsibilities include the following.   

• Respond to incoming work orders submitted through the work order system
• Perform on-site analysis, diagnosis, and resolution of desktop or laptop problems for end-users, and implement corrective solutions
• Update and maintain the computer inventory and equipment system
• Assist with purchase and inventory of technology equipment and consumables
• Provide logistical support for new computers and peripherals (physical setup & distribution)
• Prepare and support technology for online testing
• Perform administrative duties. These include but may not be limited to maintenance and creation of user accounts, email accounts, access rights, and distribution of consumables (toner cartridges, etc.)
• Install and maintain local and network printers and software
• Assist with the management of mobile labs
• Perform basic network troubleshooting such as cable problems and TCP/IP related issues.
• Perform other duties that may be assigned by the Superintendent, or designee.

Qualifications 

Basic knowledge of computer operating systems, including MS Windows, and Chrome OS.

Basic knowledge of Windows Server Operating Systems, including Active Directory

Excellent technical and customer service skills

Ability to troubleshoot hardware, software, and connectivity problems to successful conclusion

Minimum one (1) year experience in installing, upgrading, troubleshooting and maintaining computer hardware and software

Experience with LAN/WAN networks helpful.

Experience with G-Suite platform highly preferred.

Able to work independently with limited supervision

Education and/or Experience

High school diploma or GED- some college preferred- or six to twelve months of related experience and/or training; or equivalent combination of education and experience

Industry standard certifications are strongly encouraged, but not required.

Language Skills   

Ability to read and interpret documents such as operating and maintenance instructions, procedure manuals, and technical bulletins. Ability to write routine reports and correspondence.  Ability to follow oral and written instructions.

Reasoning Ability   

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel.  The employee is frequently required to talk or hear.  The employee frequently is required to stand, reach with hands and arms, and talk or hear.  The employee is occasionally required to walk, sit, climb or balance and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

Work Environment  

The work environment characteristics described here are representative of those an employee encounters wile performing he essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to the risk of electrical shock. The noise level in the work environment is usually quiet.

Evaluation 

Performance on this job will be evaluated in accordance with School Board policy and administrative regulations for evaluation of personnel.

By signing this document, I agree to perform the above duties in a professional and proficient manner.

Salary : $44,042 - $66,032