What are the responsibilities and job description for the Account Development Representative position at PowerPak Civil & Safety LLC?
Account Development Representative
Team Sales
Location Congers, NY (on-site, 5 days a week)
Schedule 7:00 AM to 4:00 PM
Type Full-time non-exempt (overtime eligible)
Pay Congers, NY: $70,000 plus commission
ABOUT THE ROLE
PowerPak supplies the site and safety products that keep contractors, municipalities, and utilities working. As an Account Development Representative (ADR), you'll own a book of customers who already buy from us but spend less than $10,000 a year. Your job is to learn how they buy and earn more of their business, through more frequent orders and a wider product mix.
This is a phone-based, high-activity sales role. You'll make a lot of calls, hear "no" often, and see your progress in your numbers every day. If you want clear targets, a defined process, and a team that coaches you to hit them, read on.
WHAT YOU'LL DO
- Outbound calls (about 40%). Call customers in your book, including quote follow-ups and courtesy calls, to find needs and win orders.
- Pipeline management (about 20%). Move the opportunities you uncover through to a clear outcome.
- Account analysis and strategy (about 10%). Study how each account buys and build a plan to grow it.
- Qualifying new companies (about 10%). Review new online customers and new logos from our Business Development Managers. Qualified companies join your book or go to a BDM.
- Customer and after-sales support (about 10%). Research products, build quotes, and help resolve order issues.
- CRM and call planning (about 10%). Keep accurate records and build a prioritized call list each day.
HOW YOU'LL BE MEASURED
We're upfront about expectations so you can decide if this pace fits you.
- Outbound calls: 60 per day
- MSI Meaningful Sales Interactions:13 per day
- Sales growth: a monthly revenue target based on your geography
WHAT YOU BRING
Required
- At least 1 year of customer-facing experience
- High school diploma or GED
- Comfort with CRM systems, a softphone, and professional email
- A reliable system for managing tasks and follow-ups
Nice to Have
- Top-of-funnel experience, such as prospecting or lead qualification
- Experience in a high-rejection, KPI-driven setting like door-to-door or retail sales
- RFQ tracking experience
- A bachelor's degree
PAY AND BENEFITS
Pay range: Congers, NY: 70,000 plus commission This role is non-exempt and eligible for overtime.
Other compensation:
- Health: Medical, dental, and vision plans through ADP TotalSource, starting 30 days from your hire date
- Protection: Company-paid basic life/AD&D and long-term disability, plus optional short-term disability, extra life, accident, critical illness, hospital indemnity, and legal plans
- Savings: Retirement plan with pre-tax contributions, health care and dependent care FSAs, and pre-tax transit and parking
- Time off: 10 PTO days in year one, accrued each paycheck and growing with service (up to 25 days), plus 4 wellness days, 7 paid holidays, and 3 floating holidays
- Support: Employee Assistance Program, pet wellness, identity protection, and employee discounts
WHY POWERPAK
Our motto is People First. Our team voted us a Great Place To Work, and here's what drives that:
- Real coaching. Weekly one-on-ones with your manager, stay interviews, and regular performance reviews.
- Your ideas get used. We run on continuous improvement, so we listen to everyone and act on good ideas.
- Values we hold each other to. We're Caring, Agile, Accountable, Transparent, and Reliable. In practice, that means we keep our commitments, own our mistakes, communicate directly, and cut red tape.
- Proof from our people. 94% say PowerPak is a great place to work, and 98% are proud to tell others they work here.
View our Great Place To Work certification
EQUAL OPPORTUNITY
PowerPak Civil & Safety, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, citizenship or immigration status, age, disability, genetic information, marital or familial status, veteran or military status, domestic violence victim status, arrest or conviction record, or any other status protected by federal, state, or local law. We consider qualified applicants with arrest and conviction records in line with applicable fair chance laws. Need an accommodation to apply or interview? Contact Human Resources and we will work wit