What are the responsibilities and job description for the Housekeeping Team Lead - Weekends Required position at Powerlink Healthcare Support Services?
Powerlink Healthcare Services has an immediate need for a dynamic, versatile and highly organized and detailed oriented Housekeeping Team Lead to join our Operational Management team. Powerlink is a provider of Healthcare Integrated Services to Long-Term Care and Senior Living Facilities, throughout the United States, located in Warren, MI. We provide award-winning and highly successful solutions within the areas of Food and Nutrition Services, Housekeeping and Laundry Services, and Facility Maintenance.
As a Team Lead you will be responsible for the operation and managing of staff in the housekeeping department. Instruct and develop staff. Serve as a liaison between departments and other Long-term- care departments to provide the highest possible level of service.
Powerlink Corporate Culture
As a Team Lead you will be responsible for the operation and managing of staff in the housekeeping department. Instruct and develop staff. Serve as a liaison between departments and other Long-term- care departments to provide the highest possible level of service.
Powerlink Corporate Culture
- Outcome-oriented; results-focused with strong performance values
- Detailed-oriented; quality and precision-focused
- Customer-oriented; a customer-centric mindset
- Team-oriented; work is cooperative and collaborative
- Establish and review standards and work procedures for assigned housekeeping staff in accordance with established policies and practices
- Evaluate and recommend termination of facility housekeeping personnel in accordance with established policies, practices and standards
- Orient, train, and supervise assigned housekeeping staff
- Regular inspections and evaluations of the facility with the ability to recommend action items
- Communicate with other team members to coordinate housekeeping activities
- Schedule major project work, assuring that adequate staff and supplies are available
- Conduct regular inventory of housekeeping and laundry supplies
- Follow-up on all client requests and complaints
- Additional responsibilities as assigned
- Working knowledge of housekeeping procedures and managing others preferred
- Strong work ethic, intense drive and initiative for quality and customer service
- Excellent written and oral communication, listening and empathy, and problem solving (one-on-one and group) skills
- Ability to utilize a participative approach to lead staff, to function appropriately under stress, to organize and prioritize tasks
- Excellent stress management skills.
- Administrative and organizational, and client follow-through skills
- Ability to work 4 10-hour shifts - scheduled Sat, Sunday, Monday and Tuesday 6:00 am - 4:30 pm