What are the responsibilities and job description for the Production & Repair Technician position at Powerfleet?
About Powerfleet
Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data—regardless of source—and delivers actionable insights to help companies meet their strategic objectives around Safety, Compliance, Efficiency and Sustainability. Our people-first culture and relentless innovation empower customers to achieve measurable, sustainable business improvements. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 countries, with commercial operations across every major continent.
About The Role
The Production Technician supports the assembly, testing, validation, troubleshooting, order provisioning, device configuration, RMA repair, and continuous improvement of Powerfleet hardware products throughout pre-production, production, post-production support, and manufacturing transfer activities. The role works closely with Product Development, Manufacturing Engineering, Quality, Supply Chain, Operations, and Contract Manufacturing partners to ensure product quality, manufacturing readiness, accurate customer order preparation, efficient repair processing, and reliable production processes.
Key Responsibilities
Equal Employment Opportunity Statement
Powerfleet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law. We believe that diverse perspectives drive innovation and success, and we’re proud to be a workplace that reflects the communities we serve.
Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in AIoT (Artificial Intelligence of Things) and SaaS-based mobile asset management. With over 30 years of expertise, we empower organizations worldwide to unify operations by ingesting, harmonizing, and integrating data from any source—transforming it into actionable insights that save lives, time, and money.
Our end-to-end solutions help businesses monitor, manage, and optimize everything from warehouse assets to connected vehicles, driving safety, efficiency, and sustainability across the supply chain. But we are more than just a technology company—our people-centric approach fosters innovation and long-term success for our customers.
Powerfleet serves over 2.6 million subscribers across 48,000 customers in 120 countries, with commercial operations spanning every major continent. Join us as we shape the future of intelligent mobility and business transformation.
Equal Employment Opportunity Statement
Powerfleet is committed to maintaining a diverse, equitable, and inclusive workplace where all individuals are treated with dignity and respect. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate or tolerate harassment on any protected basis under applicable laws in the countries where we operate, including characteristics such as race, ethnicity, nationality, religion, gender, gender identity or expression, sexual orientation, disability, or age.
Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data—regardless of source—and delivers actionable insights to help companies meet their strategic objectives around Safety, Compliance, Efficiency and Sustainability. Our people-first culture and relentless innovation empower customers to achieve measurable, sustainable business improvements. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 countries, with commercial operations across every major continent.
About The Role
The Production Technician supports the assembly, testing, validation, troubleshooting, order provisioning, device configuration, RMA repair, and continuous improvement of Powerfleet hardware products throughout pre-production, production, post-production support, and manufacturing transfer activities. The role works closely with Product Development, Manufacturing Engineering, Quality, Supply Chain, Operations, and Contract Manufacturing partners to ensure product quality, manufacturing readiness, accurate customer order preparation, efficient repair processing, and reliable production processes.
Key Responsibilities
- Support manufacturing and production activities for telematics, IoT, and hardware products.
- Assemble, configure, and test electronic devices according to engineering specifications and work instructions.
- Perform order provisioning activities, including preparing, programming, labeling, and validating customer devices according to order requirements.
- Configure hardware, firmware, software settings, and customer-specific parameters to ensure devices are ready for deployment.
- Perform functional, environmental, and validation testing on prototypes, pilot builds, and production units.
- Troubleshoot hardware, electrical, mechanical, and manufacturing issues.
- Record and document production, test, and repair results accurately.
- Perform RMA repair activities, including receiving, diagnosing, repairing, testing, and documenting returned customer units.
- Support pre-production builds, process validation activities, and product launches.
- Assist engineering teams in identifying root causes of manufacturing defects and implementing corrective actions.
- Collaborate with Manufacturing Engineering to improve production efficiency, yield, and quality.
- Support contract manufacturers during new product introduction (NPI) and production ramp-up activities.
- Maintain calibration and proper use of manufacturing and test equipment.
- Ensure compliance with quality standards, safety requirements, and manufacturing procedures.
- Participate in continuous improvement initiatives focused on cost, quality, delivery, and productivity.
- Provide feedback on manufacturing processes, tooling, fixtures, and work instructions.
- Technical Diploma, Associate Degree, or equivalent qualification in:
- Electronics
- Mechatronics
- Electrical Engineering Technology
- Manufacturing Technology
- Industrial Electronics
- 2 years of experience in electronics manufacturing, testing, repair, or product assembly.
- Experience reading electrical schematics and technical documentation.
- Experience using test equipment such as:
- Multimeters
- Oscilloscopes
- Power supplies
- Diagnostic tools
- Strong troubleshooting and problem-solving skills.
- Ability to document findings and communicate effectively with engineering teams.
- Proficiency with Microsoft Office tools.
- Experience with PCB assembly and electronic manufacturing processes.
- Experience supporting New Product Introduction (NPI) activities.
- Familiarity with SMT manufacturing processes and contract manufacturers.
- Experience with quality systems and root-cause analysis methods.
- Exposure to telematics, fleet technology, GPS, wireless devices, or IoT products.
- Knowledge of Jira, ERP, PLM, or manufacturing tracking systems.
- Attention to detail
- Accountability and ownership
- Analytical thinking
- Technical aptitude
- Organization and planning
- Team collaboration
- Continuous improvement mindset
- Ability to work under pressure and meet deadlines
- Production yield and quality results
- Test pass rates
- Manufacturing issue resolution time
- Documentation accuracy
- Engineering support responsiveness
- Contribution to process improvements
- Compliance with quality and safety standards
Equal Employment Opportunity Statement
Powerfleet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law. We believe that diverse perspectives drive innovation and success, and we’re proud to be a workplace that reflects the communities we serve.
Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in AIoT (Artificial Intelligence of Things) and SaaS-based mobile asset management. With over 30 years of expertise, we empower organizations worldwide to unify operations by ingesting, harmonizing, and integrating data from any source—transforming it into actionable insights that save lives, time, and money.
Our end-to-end solutions help businesses monitor, manage, and optimize everything from warehouse assets to connected vehicles, driving safety, efficiency, and sustainability across the supply chain. But we are more than just a technology company—our people-centric approach fosters innovation and long-term success for our customers.
Powerfleet serves over 2.6 million subscribers across 48,000 customers in 120 countries, with commercial operations spanning every major continent. Join us as we shape the future of intelligent mobility and business transformation.
Equal Employment Opportunity Statement
Powerfleet is committed to maintaining a diverse, equitable, and inclusive workplace where all individuals are treated with dignity and respect. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate or tolerate harassment on any protected basis under applicable laws in the countries where we operate, including characteristics such as race, ethnicity, nationality, religion, gender, gender identity or expression, sexual orientation, disability, or age.
Salary : $55,000 - $65,000