Service Sales Executive

Who We Are:

Power Systems West prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully complete a DMV check, drug screening, and background check. We would like to thank candidates who submit their interest for this position. Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted.

Power Systems West has sold and serviced small engines and generators throughout the Western United States since 1955 through five locations and a network of more than 500 dealers. Power Systems West locations include Portland, Oregon, Boise, Idaho, Seattle, Washington, Salt Lake City, Utah, and Denver, Colorado. All locations offer 24/7 emergency service for power failures and unplanned outages.

Visions and Values:

Champion Safety and Well-Being

Act with Ethical Integrity

Pursue Excellence in Craft

Lead Humbly and Confidently

Power in Teamwork; Strength in Diversity

What is the job?

Our Service Sales Executives are responsible for selling and managing preventative maintenance agreements, repairs, sales, and on occasion rentals for property owners, property managers, and maintenance managers.

• Search out sales opportunities, soliciting potential customers, such as hospitals, commercial buildings, stores, hotels, residences, government facilities, and any customers with generator sets, automatic transfer switches, or switchgear, that would require repair, replacement, rental, and/or a maintenance agreement
• Perform job walks on-site to document all critical information related to efficient planning of parts and service execution
• Quote all incoming request for bids, and perform any inspections providing unit data that may be required in performing service or repairs
• Work with contracts team to properly submit sold preventative maintenance contracts into service management system
• Maintain relationships with existing customers, providing support information and guidance
• Provide customer support, including technical support, problem solving & resolution for customer issues
• Utilize internal CRM to update customer data, create service contracts
• Review competitor's products/services and PSW’s new service offerings to remain competitive
• Participate, when needed, in Accounts Receivable related activities related to issues regarding customers
• Represent Power Systems West at trade shows, building engineering meetings, or other customer meetings.

Power Systems West takes great pride in our ability to back up our product offerings and we believe in investing in our people, providing them with development opportunities and the resources necessary to sustain a first-class level of support.

What you will enjoy

As a PSW team member, you will enjoy a total compensation package that includes competitive pay and benefits.

• Competitive Pay & Growth opportunities: Pay range for this role is $50,000-65,000, dependent on experience, plus commissions of $40,000-140,000 and vehicle allowance
• Health & Wellness: medical, dental, vision, life, employee assistance program
• Work/Life Balance: generous paid time off and holiday schedule
• Support: 401(k) plan with company match up to 4% of your income, tuition reimbursement and training for professional development

Candidates must be authorized to work in the U.S. All prospective employees will be subject to our pre-employment background screening process following acceptance of a job offer, including criminal background check, driving records, as well as education and work experience verification, depending on the position.

We are a drug free workplace; drug and alcohol testing will be conducted as part of the post-employment offer process.

To be successful in this role you will need:

• High school diploma, general education degree (GED), or related experience and/or training or equivalent combination of education and experience
• 1-3 years of technical generator experience, strongly preferred
• Knowledge of generator control systems is a plus, but not required
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Ability to write proposals, quotes and professional emails to customers
• Proficient in Microsoft Suite (Excel, Word, PowerPoint)
• Maintain an acceptable driving record to meet insurance standards
• Able to travel to job sites, move across uneven surfaces, climb, reach, and access generators to view serial numbers and parts data
• Flexible team player