What are the responsibilities and job description for the Parts Representative position at POWER SYSTEMS WEST LLC?
Who We Are
Power Systems West (PSW) is an Oregon based, family-owned business with a 70-year history and has been a KOHLER POWER distributor for the last 30 years. With over 70 employees and growing, PSW brings the stability and structure of an established business, while still valuing the individual team members that support our success and to be the go-to generator systems supplier in Oregon, Washington, Idaho, Utah, Wyoming, Colorado, Montana and Alaska. Offering quality brands like Rehlko (formerly KOHLER®) and Atlas Copco, the PSW team provides new equipment, service, parts, and rental power solutions for data center, commercial, municipal, and residential facilities that require emergency generator back-up power.
What is the job?
Our Parts Representative supports customer sales, internal service parts requests, warehousing activity, and shipping and receiving for Power Systems West. Additionally, our Parts Specialist ensure inventory control, confirm stock orders and follow all administrative procedures during the sales process, for both over the counter parts and service parts requests.
Job Responsibilities:
- Wholesale and service parts sales and activities
- Managing shipping activities for Parts and Sales inventory
- Inventory and track warranty parts returns and ensure proper handling requirements based on Kohler Warranty policy
- Participate in inventory control processes and perform cycle counts when assigned
- Perform receiving administrative duties for the parts department to ready for posting
- Work with the Inventory manager on system inventory maintenance, shipping and receiving functions, if needed
- Assist in performing yearly inventory assessment and reporting requirements
- Assist in delivery of parts to service technicians in the field, when needed
- Pick up parts from local vendors
- Ensure parts warehouse stays clean and clear of debris
- Inventory stocking, facing, and organization
Qualifications:
- Minimum 1 year of parts selling experience in a mechanical repair business or thorough Engine Knowledge
- High School diploma or equivalent combination of education and experience.
- Order taking experience via phone, email, electronic process in a service industry
- Knowledge of internal combustion engines, electrical theory, electrical components in an engine-based package, and process of parts selling to service-based customers
- Parts department operational knowledge and understanding of financial and inventory management terminology such as mark-up, margin, cycle counting, inventory, non-inventory, special orders, purchase order policies, and inventory receiving
- Basic knowledge of shipping and receiving processes
- Customer service skills and phone etiquette related to parts selling, research and problem solving in a fast-paced service environment
- Ability to solve practical problems and deal with a variety of variables
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Excellent Computer skills
- Familiarity w/ Priority (ERP) systems is a plus
This role requires a mix of time at a desk and moving around the warehouse and parts storage area. The employee is occasionally exposed to work near moving mechanical parts, work in high, precarious places on ladders, outdoor weather conditions and vibration, and a generally moderate noise. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
All PSW team members are expected to embrace and demonstrate our Core Values:
- Champion Safety & Well-Being
- Act with Ethical Integrity
- Pursue Excellence in Craft
- Lead Humbly and Confidently
- Power in Teamwork; Strength in Diversity
As a PSW team member, you will enjoy a total compensation package that includes competitive pay and benefits.
§ Competitive Hourly Rate: Pay range for this role is $21-23/hr, dependent upon experience
§ Health & Wellness: medical, prescription drug, dental, vision, life, employee assistance program.
§ Work/Life Balance: generous paid time off and holiday schedule.
§ Financial Wellbeing: 401(k) savings plan, tuition reimbursement, employee discount programs, etc.
We are a drug free workplace; drug and alcohol testing will be conducted as part of the post-employment offer process.
Salary : $21 - $23