Regional Service Manager - Lake Mary, FL

Power Storage Solutions is a leader in stored energy solutions for telecommunications and industrial applications. We are at the forefront of the battery industry, driving innovation and sustainability. Our team is dedicated to providing high-quality battery solutions that power the future. We have four facilities strategically located across the USA to enable our nationwide service and installation presence. The company is headquartered in Dallas, TX. With sales and service throughout the USA and with unmatched experience in critical power backup and battery experience, Power Storage Solutions is the premiere solution for energy storage, UPS procurement, and DC power products. We continue to grow in our industry by ensuring all employees possess the following core competencies: product knowledge, customer focus, safe work habits, team player, engaged, ethical with strong communication skills.

Job Overview

The Regional Service Manager will oversee Service / Operations business for a defined geographical area or specific customer base. This individual will be responsible for managing all aspects of Regional Service & Operations, including P & L performance, A/R, inventory control relative to logging to work orders, development of department personnel, quality, business growth and customer related projects. 

Job Responsibilities:

• Responsible for regional service department's financial results, technical / managerial development, on-time performance, quality, customer service and growing the base business.


• Develops inputs to strategic / annual business plan, manpower reviews, operation summaries, cost reduction actions and required presentations for internal / external customer.


• Hires / develops staff, administers all Service Division required policies including EEO, Safety, EPA, and human resource procedures.


• Manages staff, regional admin and special project / individual contributors. Acts as coordination point for division's service / installation projects within specific region.


• On-going technical training to remain current with the state of the power technology base as it pertains to customer base and services. Continuous improvement techniques to achieve industry leading processes, applications and services to expand customer base.

Qualifications:

• Technical graduate of a two year accredited university in an engineering/technical field with preference for a Bachelor's degree or related job experience.


• Broad technical service business experience encompassing field engineering, material coordination, site supervision, variance control, revenue enhancement, customer relations, sales/marketing coordination and safety management within the DC power industry.


• Appropriate managerial experience with well developed Human Relations skills.