What are the responsibilities and job description for the Technical Communicator- Central Region position at POWER MOTIVE CORPORATION?
Job Details
Job Location: El Paso, TX
Position Type: Full Time
Salary Range: $120000.00 - $130000.00 Salary
Job Category: Skilled Labor - Trades
Description
Essential Duties and Responsibilities:
The primary responsibility of this position will be to provide technical support on Komatsu, Bomag, Terramac, JLG and Superior
brooms. The key focus will be to provide technical support to increase total effective rate and to minimize rework.
Key Job Responsibilities:
- Provide technical support to service and product support personnel
- Monitor work order troubleshooting hours and assist when needed
- This may require traveling to jobsite
- Monitor and improve mean time to repair
- Assist in high value repairs to minimize rework
- Develop relationships with factory reps and their support staff
- Work with other T/C’s and Corporate trainer to determine key areas of focus to improve the service team
Requirements:
- • Minimum Experience: 10 years as a Komatsu service technician
- • Required Skills and Competencies
- Advanced Komatsu Certification (preferred master level certification)
- Proficient in Microsoft Office products (Power Point, Excel & Word)
- Ability to read detailed blueprints and schematics
- Great communication skills
- Advanced troubleshooting skills
Qualifications
Salary : $120,000 - $130,000