What are the responsibilities and job description for the Inside Sales Representative - Auburn, NY - Open Positions position at Power-Flo Technologies?
Open to candidates located in the United States.
About This Job
Power-Flo Technologies
Location: Auburn, NY, United States
Work Mode: On-site
Industry: Appliances, Electrical, and Electronics Manufacturing
Job Description
Buffalo, Rochester, Syracuse, or Auburn
At Power-Flo Technologies, you’ll be part of a team that supports the electrical, industrial, mechanical, and automation industries with trusted products and real-world solutions. What sets us apart is our people-first, collaborative culture—where technical expertise and teamwork come together to meet the unique needs of our customers.
As an Inside Sales Representative, you’ll play a key role in building lasting customer relationships and driving business growth. You’ll work closely with customers, outside sales, vendors, and internal teams to deliver responsive, reliable service—becoming a trusted point of contact while developing strong product knowledge. In this role, you’ll support an existing customer base while actively identifying new opportunities, making a direct impact on customer satisfaction and the success of the business.
Salary Range: $18.00 - $30.00/hour depending on direct experience with products/industry
Full-time, on-site. Monday-Friday.
Competitive Benefits Package
Health insurance (medical, dental, vision)EAPPTO program and paid holidays401KCompany provided life insurance (after 1 year of employment)ESOP (Employee Stock Ownership Plan)
Responsibilities Include But Not Limited To The Following
Determine customer requirements to recommend specific products, solutions, or servicesIntroduce new products to existing customersRetain existing customers by building rapport and providing unmatched customer serviceReceive and process orders from customers utilizing our ERP systemMaintain proper records of all transactions (sales orders, cancellations, returns, credits, warranties, complaints) and perform follow-up activityProvide timely solutions to customer queriesPrepare and follow up on customer quotationsMaintain liaison with other departments for order completion and timely shipmentWork with vendors as necessary to gather information regarding pricing and availabilityCorrespond with customers via e-mail and telephoneProvide back up support to team members as requiredManage pricing and margins in conjunction with outside sales to maximize profitabilityAttend training to obtain relevant knowledge regarding existing and new product linesVigorously seek prospective new accounts employing standard sales methodsLoad and maintain Rebates in ERP system as well as contact vendors for special pricing or renewal of expired Special Price Agreements and Rebates
Requirements for the position include but are not limited to the following:
Overall knowledge and understanding of Controls, VFDs, PLCs, and motorsMust be able to handle a high call volume environmentExceptional interpersonal and customer service skillsAbility to work well both independently and in a team settingExcellent written and verbal communication skillsProblem solving and reconciliation skills necessaryMust be committed to learn our business and all the product lines and to keep up to date as wellAbility to remain professional and focused with customers on the phone and successfully conclude the call despite any challenges presented by the customerMust be a Self-motivated and sales driven individualExperienced being responsible for maintaining and exceeding quota’s/sales goalsExperience with our ERP System that is called Epicor Solar Eclipse is a big plusMust be able to learn our Windows based and our text command-based ERP SystemValid and clean driver's license
Physical Ability Requirements (with or without reasonable accommodation)
Ability to sit for prolonged periods of timeAbility to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time
Our Core Values
Our PeopleRelationshipsInnovationSustainabilityGrowthDetermination
Power-Flo Technologies is a unique family of companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan, New England, and Upstate New York areas.
Learn more about us: https://www.powerflotechnologies.com/
We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa. Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States.
About This Job
Power-Flo Technologies
Location: Auburn, NY, United States
Work Mode: On-site
Industry: Appliances, Electrical, and Electronics Manufacturing
Job Description
Buffalo, Rochester, Syracuse, or Auburn
At Power-Flo Technologies, you’ll be part of a team that supports the electrical, industrial, mechanical, and automation industries with trusted products and real-world solutions. What sets us apart is our people-first, collaborative culture—where technical expertise and teamwork come together to meet the unique needs of our customers.
As an Inside Sales Representative, you’ll play a key role in building lasting customer relationships and driving business growth. You’ll work closely with customers, outside sales, vendors, and internal teams to deliver responsive, reliable service—becoming a trusted point of contact while developing strong product knowledge. In this role, you’ll support an existing customer base while actively identifying new opportunities, making a direct impact on customer satisfaction and the success of the business.
Salary Range: $18.00 - $30.00/hour depending on direct experience with products/industry
Full-time, on-site. Monday-Friday.
Competitive Benefits Package
Health insurance (medical, dental, vision)EAPPTO program and paid holidays401KCompany provided life insurance (after 1 year of employment)ESOP (Employee Stock Ownership Plan)
Responsibilities Include But Not Limited To The Following
Determine customer requirements to recommend specific products, solutions, or servicesIntroduce new products to existing customersRetain existing customers by building rapport and providing unmatched customer serviceReceive and process orders from customers utilizing our ERP systemMaintain proper records of all transactions (sales orders, cancellations, returns, credits, warranties, complaints) and perform follow-up activityProvide timely solutions to customer queriesPrepare and follow up on customer quotationsMaintain liaison with other departments for order completion and timely shipmentWork with vendors as necessary to gather information regarding pricing and availabilityCorrespond with customers via e-mail and telephoneProvide back up support to team members as requiredManage pricing and margins in conjunction with outside sales to maximize profitabilityAttend training to obtain relevant knowledge regarding existing and new product linesVigorously seek prospective new accounts employing standard sales methodsLoad and maintain Rebates in ERP system as well as contact vendors for special pricing or renewal of expired Special Price Agreements and Rebates
Requirements for the position include but are not limited to the following:
Overall knowledge and understanding of Controls, VFDs, PLCs, and motorsMust be able to handle a high call volume environmentExceptional interpersonal and customer service skillsAbility to work well both independently and in a team settingExcellent written and verbal communication skillsProblem solving and reconciliation skills necessaryMust be committed to learn our business and all the product lines and to keep up to date as wellAbility to remain professional and focused with customers on the phone and successfully conclude the call despite any challenges presented by the customerMust be a Self-motivated and sales driven individualExperienced being responsible for maintaining and exceeding quota’s/sales goalsExperience with our ERP System that is called Epicor Solar Eclipse is a big plusMust be able to learn our Windows based and our text command-based ERP SystemValid and clean driver's license
Physical Ability Requirements (with or without reasonable accommodation)
Ability to sit for prolonged periods of timeAbility to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time
Our Core Values
Our PeopleRelationshipsInnovationSustainabilityGrowthDetermination
Power-Flo Technologies is a unique family of companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan, New England, and Upstate New York areas.
Learn more about us: https://www.powerflotechnologies.com/
We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa. Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States.
Salary : $18 - $30