What are the responsibilities and job description for the Administrative Assistant position at Power-Flo Technologies Inc?
Administrative Assistant (Power-Flo Pumps & Systems)
Mansfield, OH
Full-Time, on-site. Monday – Friday, 7:30 AM – 4:30 PM.
Power-Flo Pumps & Systems is seeking an Administrative Assistant to join our Mansfield team. The Administrative Assistant will support maintaining existing accounts while providing the best in class customer service.
Competitive Benefits Package
- Health insurance (medical, dental, vision)
- EAP
- PTO program and paid holidays
- 401K
- Company provided life insurance (after 1 year of employment)
Responsibilities include but are not limited to the following:
- Completing orders and quotes with a high attention to detail
- Supporting outside sales staff by providing customers with proposals on their behalf
- Always delivering best in class customer service to our customers
- Providing product information
- Coordinating with leadership on stocking levels and product needs
- Reaching out to customers on an as needed basis to inquire about potential future needs
- Up-selling customers who have called to place an order by suggesting additional products that could complement their needs for the specific job that they are working on
- Working with credit department to inquire and help provide resolutions to account financial status for customers
- Proficiency in the use of ERP system for quoting and entering orders
- Learning our business/product lines and keeping up to date as well
- Ability to remain professional and focused with customers on the phone and successfully conclude the call despite any challenges presented by the customer
- Valid and clean driver's license
Requirements
- 1 year(s) of experience in an office setting
- Exceptional interpersonal and customer service skills
- Experience with Microsoft Office software, including Word and Excel (basic knowledge)
- Must be able to learn our text command-based ERP System
- Must be able to handle a high call volume environment
- Must be a self-motivated and sales driven individual
- Excellent written & verbal communication skills.
- Valid and clean driver's license.
Power-Flo Pumps manufactures a variety of engineered pump products for real system solutions. We have an extensive offering of pumps and related products serving the plumbing, industrial, commercial, municipal, decorative water, utility and dewatering markets. We manufacture submersible sump, effluent, sewage, grinder, cutter, non-clog, fountain and dewatering pumps and frame mounted self-priming and end-suction pumps.
Learn more about us here: https://www.powerflopumps.com/
Follow us on LinkedIn: https://www.linkedin.com/company/power-flo-technologies
About Us
We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa currently. Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States.
Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS.
Salary : $16 - $19