What are the responsibilities and job description for the Boiler Field Service Technician position at Power Equipment Company of Memphis?
Company Description Power Equipment Company of Memphis specializes in energy systems and heat-generating products, helping customers achieve peak performance and reliability. The company offers a broad range of boilers, compressors, pumps, specialty equipment, and used equipment to meet diverse industrial needs. In addition to product sales, Power Equipment Company provides equipment rentals, preventative maintenance programs, and comprehensive service support. Services include flame safeguard control upgrades, annual inspections, refractory repair and replacement, burner and fuel conversions, steam system surveys, and service on demand to keep facilities operating under any condition.
Role Description The Boiler Field Service Technician is a full-time hybrid role based in Memphis, TN, with some work-from-home tasks such as documentation, reporting, and remote customer support. Day-to-day responsibilities include inspecting, troubleshooting, and repairing boilers and related equipment at customer sites, as well as performing preventative maintenance to ensure safe and efficient operation. The technician will install and commission new boilers, burners, and control systems, and assist with fuel conversions and flame safeguard upgrades. Additional duties include preparing service reports, maintaining accurate records of work performed, coordinating with the service team and customers on scheduling, and following all safety and compliance requirements while representing the company professionally in the field.
Qualifications
- Candidates should possess technical skills in boiler systems, burners, steam systems, and related mechanical equipment, including installation, inspection, troubleshooting, and repair.
- Candidates should possess skills in reading and interpreting technical manuals, schematics, and drawings, as well as performing diagnostics on mechanical, electrical, and control components.
- Candidates should possess basic electrical and controls knowledge, including experience with flame safeguard systems, instrumentation, and safety controls for heat-generating equipment.
- Candidates should possess strong safety awareness and the ability to follow OSHA and company safety procedures, including proper use of tools, PPE, and safe work practices in industrial environments.
- Candidates should possess effective communication and customer service skills, including the ability to explain technical issues clearly, prepare service documentation, and collaborate with team members.
- Candidates should possess time management and organization skills, with the ability to manage multiple service calls, prioritize tasks, and work independently in the field.
- Relevant qualifications include prior experience as a boiler or industrial field service technician, or in mechanical/industrial maintenance; vocational or technical training in mechanical, electrical, or HVAC fields is preferred.
- A valid driver’s license, willingness to travel locally for on-site service, and the ability to meet physical requirements of the role (such as lifting, climbing, and working in industrial settings) are required.