Customer Engagement Specialist

About The Position

As a Customer Engagement Specialist, you’ll play an integral role in executing memorable and high-impact customer experiences. You’ll coordinate client visits, foster lasting relationships, and represent Power Design’s brand through hospitality and professionalism that creates raving fans.

Position Responsibilities

• Coordinate and manage customer visits, ensuring a seamless and professional experience from start to finish.
• Collaborate with internal teams to plan logistics and support high-visibility client events.
• Support the Customer Experience team by providing pre-visit planning and post-visit follow-up.
• Engage with visitors to ensure every interaction reflects Power Design’s values and service standards.
• Assist in preparing presentation materials and tours for visiting clients.
• Continuously seek opportunities to improve processes and elevate the customer experience.
  
  

Here’s What We’re Looking For

• Bachelor’s degree in Communications, Consumer Behavior, or a related field.
• 2 years of experience in customer service, client relations, or event coordination.
• Excellent interpersonal and organizational skills.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and ability to collaborate cross-functionally.
• Demonstrate Power Design’s values: integrity, accountability, teamwork, innovation, and growth.
  
  

At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide

About Us

Power Design is a National Design Build Contractor, focused on innovative construction across multiple trades: electrical, mechanical, plumbing, and systems technologies. Since 1989, we’ve disrupted the industry by putting next-generation ideas to powerful, practical use because we care. We design breakthrough solutions that push the limits of what’s possible by harnessing the collaborative power of our teams to elevate experiences and empower the communities where we live and work. In an industry that tends to look back, we’re building better by staying grounded in our values, dedicated to our unique culture, and supportive of work-life balance – making us built to last. By investing in our people and doing things differently, we’re designing what’s next.

To learn more, visit www.powerdesigninc.us.