What are the responsibilities and job description for the Mountain School Rental Tech & Facilities Support - Snowbird position at Powdr?
Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.
TITLE: Mountain School Rental Technician & Facilities Support
LOCATION: Snowbird Mountain School Rental Shop - Snowbird Center
STATUS: Seasonal, Full-time & Part-time, Hourly
SCHEDULE: Variable - 5-day work week (including weekends and holidays)
SUMMARY
As a Rental Technician & Facilities Support team member, you'll play a vital role in the daily operations of the Mountain School. This position requires a unique combination ofphysical endurance,technical skill, andmental agility. You'll be responsible for outfitting guests with ski and snowboard equipment, maintaining outdoor teaching areas, and supporting various logistical needs, all while delivering exceptional guest service in afast-paced, high-pressure environment.
WHAT YOU'LL DO
- Assist guests with rental equipment, requiringattention to detail,technical accuracy, andclear communication.
- Use point-of-sale systems to process transactions and manage inventory - demandingmental focusandmultitasking.
- Set up and maintain outdoor facilities, including fencing, signage, and teaching aids - tasks that requirephysical strength,coordination, andresilience in extreme weather.
- Operate beginner lifts and drive shuttles when needed, requiringalertness,safety awareness, andcalm under pressure.
- Deliver consistent, friendly customer service to guests of all ages, often duringhigh-volume, high-stress periods.
- Provide uniform support for Mountain School staff using digital systems.
- Collaborate with other departments to ensure smooth guest experience.
- Keep all workspaces (indoor and outdoor) clean, organized, and safe.
WHAT YOU NEED TO GET THE JOB DONE
- A confident, approachable demeanor with stronginterpersonal and customer service skills.
- Ability toretain and communicate detailed informationabout Mountain School programs, rentals, and resort services.
- Proficiency with computers and software including Microsoft Office, Google Workspace, and point-of-sale systems.
- Experience with RTP or similar rental systems is a plus.
- Previous experience in a ski/snowboard rental shop is desirable.
- Comfortable using hand tools and power tools (e.g., drills, augers).
- Ability toprioritize tasks,stay organized, andperform under pressure.
- Must pass a technical certification for ski binding fitting.
- Willingness to work outdoors incold, snowy, and variable conditions, often early in the morning.
- Ability to lift50 lbsand performrepetitive physical taskssuch as shoveling, bending, and carrying.
- Must be able to travel up the canyon during the early hours and stay overnight at the resort if needed.
- Must comply with uniform and scheduling requirements, including weekends and holidays.
WORK SCHEDULE
- 5-day work week, including weekends and holidays.
- Typical shift:8:00 AM - 4:30 PM
- Season runs fromMid-November to Mid-April
- Part-time positions may be available.
PHYSICAL & MENTAL WORKING CONDITIONS
- Work is split betweenindoor retail environmentsandoutdoor mountain conditions.
- Requires standing for long periods, frequent lifting, and working incold, wet, and windy weather.
- Frequent interruptions and shifting priorities requiremental flexibility,emotional regulation, andtask-switching ability.
- High guest volume and time-sensitive tasks can createstressful situations - you'll need to stay calm, focused, and solution-oriented.
WHY WORK HERE
- Free ski pass and comp ticket benefits
- Employee discounts at Snowbird eateries, retail shops, lodging, daycare, and Mountain School
- Medical, dental, vision, and accident insurance (based on position)
- 401(k) retirement plan
- Discounts with Powdr partners
- Free transportation via UTA Bus, Rideshare Vans, Alta Shttles, and Employee Blue Shuttles
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. All candidates who receive and accept employment offers must complete a background check and comply with Snowbird's professional appearance, drug & alcohol, and employee conduct policies.
Snowbird is proud to be an equal-opportunity employer. We do not stand for discrimination or harassment of any kind. Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief. Whether you are looking for full-time, part-time, seasonal, multi-seasonal or year-round employment, Snowbird provides a dynamic and friendly environment with many great benefits and perks.
If you are passionate about the outdoors, check out our open positions and apply online today!