What are the responsibilities and job description for the HVAC Service Manager position at Powder River Heating and Air Conditioning?
HVAC Service Manager
Powder River Heating & Air Conditioning, Wyoming.
We provide premium maintenance, installation, and repair service of heating and cooling systems and plumbing services for both residential homeowners, commercial properties and industrial settings in Gillette, Buffalo, and Sheridan WY. Proudly serving our local communities since 1979!
We are looking for a HVAC Service Manager to be part of our team!
This position will oversee dispatch personnel and technicians to ensure customer satisfaction and meet departmental goals and objectives. Communication with customers, vendors, and suppliers for accurate job and project status.
What we have to offer:
- Take home company vehicle & gas card
- Most jobs are in state, limited traveling
- Drug free workplace
- Tool trade-in program
- Company paid training, including Carrier, Rinnai, PK, and other dealers
- Offer online self-directed training
- Relocation Assistance Available for Qualified Applicants
Benefits:
- Medical 50% paid by employer
- Dental & Vison insurance options
- Paid time off
- 6 paid holidays
- 401k with company match
- Take home company vehicle & gas card
- Company clothing / phone
Job Title: HVAC Service Manager
Location: Sheridan, Wyoming
Pay: $85,000 - $95,000 (DOE) plus bonus depending on performance
Work Hours: Monday through Friday, some weekends and evenings
What you will be doing:
- Organize, plan, and monitor service calls, service-related jobs, and technicians to run an efficient HVAC service department.
- Manage HVAC service contracts.
- Coordinate and dispatch service calls and preventive maintenance calls.
- Technical assistance for technicians' company wide.
- Review and approve service technician's timecards.
- HVAC service public relations including customer complaints and technical questions. Ensure customer satisfaction in both residential and commercial service work.
- Control Estimation. Assist control department in scheduling and completing control jobs.
- Communicate with the building managers and maintain working relationships.
- Manage parts inventory. Order and maintain parts inventory.
- Warranty administration. File paper and online warranties for equipment and service parts.
- Ensure that all Technicians receive required certifications
Qualifications / Skills:
- Valid driver's license and insurable driving record
- 5 years of HVAC management-related experience
- 10 years of HVAC Service Experience
- Boiler/Chiller Service experience
- Sales / Estimating experience
- Excellent communication skills, oral & written
- Excellent organizational skills
- Good computer skills including Microsoft Word, Excel, and Microsoft Project
- Experience with SharePoint and Procore preferred
- Associate's degree or Trade School Certificate desired
- EPA Universal Certification
- NATE certification or ability to obtain once employed
Check us out online: www.powderriverheating.com
Salary : $85,000 - $95,000