What are the responsibilities and job description for the Manager of Member Services position at Powder River Energy Corp?
Powder River Energy Corporation, an electric cooperative serving 5 counties in Northeast Wyoming, is seeking an innovative Manager of Electrical Power System Engineering Design to work in our Gillette or Sundance location.
The Manager of Member Service is responsible for the comprehensive oversight and management of all member service and billing operations for the Cooperative. This role ensures exceptional service delivery, operational excellence, and regulatory compliance across member-facing functions including customer service, billing, accounts receivable, collections, and capital credits. The position leads cross-functional teams, implements strategic initiatives, manages key operational relationships, and drives continuous improvement in member experience and operational efficiency. This manager collaborates closely with the Senior Vice President of Operations to execute the Cooperative's strategic vision while maintaining day-to-day operational excellence.
If interested, please submit your cover letter and resume at our website. . Contact Deb Cooper at 307-283-4916 with questions.
The Manager of Member Service is responsible for the comprehensive oversight and management of all member service and billing operations for the Cooperative. This role ensures exceptional service delivery, operational excellence, and regulatory compliance across member-facing functions including customer service, billing, accounts receivable, collections, and capital credits. The position leads cross-functional teams, implements strategic initiatives, manages key operational relationships, and drives continuous improvement in member experience and operational efficiency. This manager collaborates closely with the Senior Vice President of Operations to execute the Cooperative's strategic vision while maintaining day-to-day operational excellence.
If interested, please submit your cover letter and resume at our website. . Contact Deb Cooper at 307-283-4916 with questions.
- All application materials** **must be submitted through the website**. PRECorp is an EEOE and a Drug Free Workplace.