Quality Manager

Join Us as a Quality Manager at Potter Global Technologies

At Potter Global Technologies, we’ve been protecting lives around the world for over 125 years—and we’re just getting started. We’re a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships.

Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.

If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation—you’ll feel at home here.

Are you a quality leader who thrives in both strategic planning and hands-on problem solving? As the Quality Manager at Potter Global Technologies, you’ll play a key role in shaping and strengthening our Quality Management System while leading a talented team of employees. This role is ideal for someone who enjoys rolling up their sleeves on the manufacturing floor, mentoring engineers, and collaborating across functions to drive continuous improvement. If you’re passionate about reducing defects, enhancing processes, and empowering teams to deliver excellence, this is an opportunity to make a lasting impact in a high-performance manufacturing environment.

What You’ll Do

• Develop and advocate for critical Key Performance Indicators (KPIs) for various quality functions, providing training on effective metric usage and ensuring their consistent application; actively drive improvements across all quality KPIs.
• Initiate and be the driving force for strategic enhancements in quality processes.
• In collaboration with the Director of Operations, set forth a strategic process improvement plan and lead teams and projects to ensure on-schedule completion and sustainable integration within the company.
• Oversee all direct reports, providing mentorship, setting priorities, fostering professional growth, and establishing clear objectives. Implement process improvements to advance quality and efficiency within respective departments.
• Lead the cross functional RMA review board, Problem Solving Process, and requisite projects.
• Pioneer initiatives focused on defect reduction, improved performance of corrective actions, and the maintenance of process control and compliance.
• Act as a facilitator and provide support during Quality Audits as necessary.
• Embrace and execute additional responsibilities as they arise.
  
  

Qualifications

What You Bring

Experience That Drives Success

• Bachelor’s degree in manufacturing engineering, mechanical engineering, or related field.
• Minimum of 5 years experience in a quality-focused role
• Prior leadership experience
  
  

Key Strengths & Skills

• Prior knowledge of 8D Problem Solving Philosophy
• Proficiency with Lean Manufacturing Principles
• Familiarity with corrective actions and problem-solving techniques
• Acts with integrity, professionalism, and confidentiality
• Strong verbal and written communication skills
• Excellent interpersonal, relationship-building, and organizational skills
• Bias for action and ability to work with a sense of urgency
• Ability to manage multiple assignments, projects and priorities
• Collaboration skills
• Proficiency in Microsoft Office Suite
  
  

Our Culture

• We build strong relationships—with teammates, partners, and customers
• We take pride in knowing every product we build serves the purpose of protecting lives
• We listen actively, coach frequently, and own our results
• We foster innovation, value curiosity, and believe that experimentation is part of growth
• We create a welcoming and inclusive space where everyone belongs
• We take ownership of our work—quality and safety are at the core of what we do
  
  

Benefits That Matter

• Employee Ownership Program - You’re not just an employee—you’re an owner. We share success together.
• Competitive health, dental, and vision plans
• 401(k) with company match
• Generous paid time off and holidays
• Continuous learning and development opportunities
• Financial Wellness programs including complimentary Certified Financial Planner sessions
• Recognition programs that celebrate individual and team wins
• A mission-driven team that supports life-saving outcomes, every day
  
  

Location

This is a full-time position, on-site at our Hazelwood, MO, manufacturing facility.

Ready to Apply?

Ready to make a real impact? If you’re driven, curious, and excited to grow with a team that’s changing the world—and where you’re not just an employee but an owner—we want you on board!

Join us, and let’s create safer environments together - making a global difference you’ll be proud to own.