Front Desk Receptionist - Medical Spa

Job Summary
We are looking for a dedicated , friendly, and detail-oriented Front Desk Receptionist to join our team! The ideal candidate will be the first point of contact for patients, providing exceptional customer service and administrative support in a medical environment. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently while maintaining a welcoming atmosphere.

Responsibilities

• Manage multi-line phone systems, answering calls promptly, assisting with scheduling appointments, and answering any inquiries.
• Address patient questions regarding services offered, appointment scheduling, and general clinic information.
• Greet clients with warmth and professionalism.
• Client check-ins/check-outs.
• Process payments and maintain accurate records.
• Support providers and ensure smooth daily operations.
• Keep the front desk organized and inviting.

Requirements

• Previous experience as a medical receptionist or in a similar front desk role within a healthcare setting is preferred.
• Excellent phone etiquette and customer service skills to effectively communicate with patients and staff.
• Ability to handle sensitive information confidentially in accordance with HIPAA guidelines.
• Positive, professional, and reliable.
• Tech/computer comfort (we’ll train you on our system).
• A genuine interest in wellness and aesthetics is a plus.
• Strong organizational skills with the ability to multitask in a fast-paced environment while maintaining attention to detail.

Please do not call the office; email ONLY to taylor@potomacmedicalaesthetics.com

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person

Salary : $20 - $22