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Mobile Crisis Clinician

Potomac Community Services
Hagerstown, MD Full Time
POSTED ON 1/2/2026
AVAILABLE BEFORE 3/2/2026

Description

The Mobile Crisis Clinician (MCC) reports to the Program Supervisor or designee and is a direct service position requiring general behavioral health knowledge and specific knowledge and skill in provision of crisis response services in the community. The MCC is responsible for responding to crisis calls that require face-to-face intervention and stabilization. This is a salaried position with the expectation for flexibility for evening and weekend hours to meet client needs. The MCC shall be in compliance with all state and federal regulations and adhere to all PCS policies and standards of practice maintaining the highest level of professional conduct and ethics. 

      

ESSENTIAL DUTIES

 

· Respond directly to the natural   environment of individuals accessing crisis services for assessment and   immediate stabilization of acute symptoms of mental illness, alcohol and other   drug use, and emotional distress.

· Conduct initial crisis   assessments of individuals accessing crisis services and create short-term follow-up   plans as clinically indicated.

· Provide initial crisis   counseling and continue short-term as specified in follow-up plan.

· Determine most appropriate   disposition for the individual; prioritize safety, least intensive/restrictive   level of care, and warm handoffs to community supports and services.

· Facilitate completion of   indicated disposition, which may include safety planning and/or connection to   community supports; Petition for Emergency Evaluation and transport to   hospital; referrals; warm handoff to services; collaboration and coordination   with partners.

· Develop and maintain   professional relationships with individuals, their support system, first   responders, Potomac Community Services (PCS) staff and community agencies to   provide best care.

· Coordinate services to   individuals through effective interface and active collaboration with various   partners including program components, external organizations, and first responders.

· Participate in short-term   follow-up planning using a person-centered approach including develop   follow-up plan ideas based on referral information and discussions with individuals   served and with team; conduct follow-up meetings and/or phone calls with individuals   served, their identified supports and identified team members if indicated.

· Conduct frequent assessment of   need for crisis services and follow-up intervention, developing transition   plans based on individual need.

 

CORE RESPONSIBILITIES

 

· Learns PCS Core   Values and demonstrate the application of these values through all areas of   work.

· Shares   knowledge and resource information with coworkers and other PCS staff. 

· Acts as liaison   for PCS with community agencies and other local mental health agencies and   providers, promoting positive and effective communication. 

· Attends and   participates in all scheduled monthly staff meetings.

· Attends all PCS   events as scheduled.

· Safeguards the   confidentiality of records in accordance with state and federal laws and   regulations governing confidentiality. 

· Promotes PCS   internally and externally in positive and professional manner.

· Utilizes PCS   resources and equipment appropriately and efficiently, including but not   limited to PCS laptop, phone and vehicles. 

· Maintains good   working relationship with other staff members/supervisors and contributes to   positive work environment. 

· Maintains safe   driving record and self-awareness for safety purposes.

· Maintains confidentiality of   staff, clients, and PCS business practices.

· Completes all   necessary trainings and adheres to all policies as required by the local   hospital in accordance with the appropriate county.

· Adheres to all PCS published policies   including but not limited to: Time & Attendance, (tardiness, absences) and Dress Code (including wearing company ID Badge).

· Records time using the approved payroll   system, completing calendar as required, in an accurate and timely   manner. 

· Performs special projects and other duties as   assigned.

 

WORK ENVIRONMENT & PHYSICAL DEMANDS

 

· Work Environment: This job operates in a professional office and   community environment. This role routinely uses standard office equipment   such as computers, phones, photocopiers, and fax machines. In addition, familiarity with the Microsoft Office Suite, Outlook, and any additional programs or equipment used to   execute specific tasks as required for the role. 

· Physical Demands: The physical demands described here are representative   of those that must be met by an employee to   perform the essential functions of this job successfully. The ability to sit, stand, walk, and climb is a requirement for this job. An employee   must possess the ability to crawl, crouch, kneel, and stoop while performing job functions. Employees are required to occasionally lift and carry up to 25   pounds during the workday. Workers must be able to use their hands and arms   for gross and fine -motor activities throughout the workday. Gross-motor   activities include, but are not limited to, picking, pinching, and touching.   Fine-motor activities include, but are not limited to, seizing, holding, grasping, and turning. Employees are required to be able to use fine and   gross-motor skills concurrently. In addition, employees are required to work   around individuals in the community where unfamiliar people are present, and   movement may be restricted. 

Requirements

  

Education and Experience:

  • Mental Health Professional with a minimum of a master’s degree.
  • Must be licensed by the State of Maryland to practice in the profession of social work or professional counseling.
  • Minimum of 3 years’ working history with individuals that have mental health, substance use, or crisis relevant experience.
  • In good standing with State of Maryland licensing board related to profession.

Requirements:

  • Professional Licensure required (minimum of LMSW or LGPC) with trajectory to be LCSW-C or LCPC.
  • Flexibility in schedule to include evening and weekend hours while having the ability to work independently and prioritize daily schedule to best address the needs of clients.
  • Maintains professional liability insurance recommended.
  • Valid Driver’s license, dependable transportation of a 4-passenger vehicle and vehicle insurance.
Knowledge, Skills and Abilities:
  • Working knowledge of crisis intervention principles and techniques including ability to assess crisis situations for safety and security.
  • Ability to provide goal-oriented crisis intervention and stabilization.
  • Knowledgeable regarding community resources related to mental health and case management.
  • Professional with excellent communication skills, written and verbal.
  • Working knowledge of Microsoft Office



Salary : $30 - $42

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