Demo

Custodial Manager

Potawatomi Zoo
South Bend, IN Full Time
POSTED ON 1/5/2026
AVAILABLE BEFORE 4/5/2026

Accredited by the Association of Zoos and Aquariums since 1987, the Potawatomi Zoo is seeking a highly motivated and experienced individual to join a rapidly growing facility. Since 2018 the Zoo has invested over $20 million in capital improvements, taking this once small community zoo to a modern zoological facility focused on its mission of conservation and education. This is an exciting time of change and an opportunity for the right person to make a huge impact on the Zoos future.

Reporting to the Director of Finance and Facilities Operations , the Zoo Custodial Manager is a hands-on position, responsible for maintaining the cleanliness and appearance of all public spaces and office buildings within the Zoo. Such areas include but are not limited to: non-animal holding facilities and areas, administration offices, Gift Shop, public and staff restrooms, breakrooms, classrooms, conference rooms, vet hospital, restaurant, and outer animal exhibit glass.

The ideal candidate would take on an ownership mentality of the Zoo, being able to identify areas for improvement and streamline the custodial procedures needed to keep the Zoo up to the appropriate standards. The Zoo works with the Department of Corrections, providing support labor. This individual would be responsible for delegating tasks to these individuals as needed.

Responsibilities

  • Oversight of all custodial responsibilities throughout the Zoo. This includes organizing cleaning procedures and schedules to ensure all work is completed.
  • Delegate tasks to custodial support. This will require working alongside vetted inmates from the Department of Corrections. Candidates will be required to take a yearly 2-day course on the management of DOC employees.
  • This is a hands-on position that requires the supervisor to be actively participating in the work throughout the Zoo.
  • Manage supply inventory on a weekly basis. Restocks supplies of soap, tissues, towels, and other disposable items.
  • Seeks out areas requiring cleaning; takes initiative to recognize what needs to be done and takes the appropriate actions to incorporate it into the routine.
  • Continually monitor Guest areas for custodial services.
  • Contributes to the team; exhibits professionalism with guests, fellow employees and others.
  • Maintains custodian closet in a clean and orderly fashion.
  • Understands and observes all safety rules.
  • Reports all accidents or incidents.
  • Corrects or reports all safety hazards.
  • Answer and complete custodial service requests as needed.
  • Organize work routines.
  • Completes all tasks assigned by Facilities Manager
  • Performs other duties as assigned.

Qualifications:

  • Two or more years in a supervisor or managerial custodian position
  • Current Driver’s License.
  • Ability to pass a background check
  • Hands on knowledge of equipment, materials and supplies used in custodial work.
  • Must be organized and proactive when recognizing what needs to be done.
  • Ability to work independently with very little direction.
  • Lift heavy objects.
  • Stand and walk for duration of shift.
  • Ability to use all equipment of the custodial position, including but not limited to hand tools, vacuums, broom, mop and various other tools.
  • Have a strong attention to detail.
  • Flexibility in scheduling based on Zoo events.
  • Able to work in all weather conditions

This is a full-time position with full benefits.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

  • Dental insurance
  • Disability insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Application Question(s):

  • Do you have the availability and flexibility to work 5 full days a week including weekends, holidays and evenings?
  • At what position did you gain your Custodial Manager or Supervisor position?

Experience:

  • Supervising or Managing custodial staff: 2 years (Preferred)

Work Location: In person

Salary : $45,000 - $50,000

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