What are the responsibilities and job description for the Service Advisor position at Potamkin Payroll?
Responsibilities:
- Greet and assist customers, understanding their vehicle concerns.
- Coordinate with the service department to schedule and prioritize repairs.
- Provide transparent cost estimates and explain invoices to customers.
- Educate customers on preventive maintenance and optimal vehicle performance.
- Address and resolve customer concerns promptly and professionally.
- Maintain accurate records of transactions and customer interactions.
Qualifications:
- Previous experience in automotive service advisory roles preferred.
- Strong interpersonal and communication skills.
- Basic knowledge of automotive systems and maintenance.
- Ability to multitask in a fast-paced environment.
- Proficient computer skills, including service management software.
Benefits:
- Competitive salary with performance-based incentives.
- Employee benefits including medical, dental, vision, and more.
- Professional development opportunities.
- Employee discounts on services and products.
If you're customer-focused, have automotive service experience, and thrive in a dynamic environment, apply for our Service Advisor position and contribute to our commitment to customer satisfaction.